Free Printable E-Commerce Logistics Manager Resume

Personal Information

I. Professional Summary

Experienced E-Commerce Logistics Manager with 10+ years in optimizing supply chains, overseeing logistics, and implementing inventory systems. Experienced team leader proficient in improving efficiencies, customer satisfaction, and managing global distribution. Skilled in data-driven strategies; seeking to apply supply chain expertise at a growth-focused company.

II. Education

1. Master of Business Administration (MBA) – Supply Chain Management
   University of Global Commerce, New York, NY
   Graduated: May 2085

2. Bachelor of Science in Logistics Management
   Metropolitan University, Los Angeles, CA
   Graduated: June 2082

III. Qualifications and Achievements

• Led a team that successfully reduced shipping delays by 25% and decreased logistics costs by 15% over two years through innovative process improvements.

• Implemented a warehouse automation system that improved order fulfillment speed by 40%, directly enhancing customer satisfaction and retention.

• Designed a multi-channel logistics strategy that supported an e-commerce platform expansion into four new international markets, resulting in a 35% revenue growth in the first year.

• Streamlined inventory management systems, reducing excess stock by 18% and minimizing stockouts by 22%.

• Expert in leading negotiations with suppliers and third-party logistics providers, resulting in cost savings of up to $1.5 million annually.

IV. Skills

• Supply Chain Optimization

• Warehouse Management Systems (WMS)

• Inventory Control and Forecasting

• E-Commerce Fulfillment Strategies

• Data Analysis and Performance Metrics

• Vendor Management and Negotiation

• Transportation Management

• Customer Relationship Management (CRM)

• Project Management (Agile, Scrum)

• Microsoft Excel, SAP, Oracle, Tableau

V. Work Experience

1. E-Commerce Logistics Manager
TechCart Global Inc., San Francisco, CA | January 2085 – Present

• Direct and oversee logistics operations for a rapidly growing e-commerce platform with annual revenue of $500M.

• Manage a team of 50+ logistics staff, ensuring efficient transportation and inventory control across North America and Europe.

• Optimize transportation routes, reducing delivery costs by 20% and improving delivery times by 18%.

• Collaborate with IT teams to develop and implement advanced order tracking systems, enhancing real-time visibility for both customers and internal stakeholders.

• Negotiate contracts with third-party logistics providers, achieving an average 10% reduction in operational costs annually.

• Implement sustainability initiatives, leading to a 30% reduction in carbon emissions from transportation.

2. Logistics Coordinator
   E-Com Solutions Ltd., Seattle, WA | July 2082 – December 2084

• Coordinated daily operations for the fulfillment of over 5,000 online orders across multiple channels.

• Managed inbound and outbound logistics to ensure timely and accurate order deliveries.

• Improved order processing accuracy by 15% through the development of new procedures and training programs.

• Worked with the marketing team to develop a strategy for efficient promotional product launches, reducing lead time by 20%.

VI. Certification

• Certified Supply Chain Professional (CSCP) – APICS, June 2085

• Certified in Logistics, Transportation, and Distribution (CLTD) – APICS, January 2084

• Six Sigma Green Belt – American Society for Quality, October 2083

• Certified E-Commerce Professional (CEP) – E-Commerce Institute, December 2082

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