Apology for Not Crediting Payment Template

Send a formal and effective letter that informs clients that their payment has not been credited to their account and that you wish to apologize in behalf of your company or organization. To help you with that, avail of our premium Apology for Not Crediting Payment template you can download instantly anytime, anywhere, at any device. This file is ready-made and easy to use for your convenience. You can simply fill in the necessary information to the template and you’re good to go. It’s quick, easy, convenient, and gets the job done. Why pass up this opportunity? Download today!

Apology for Not Crediting Payment Template

[DATE] 

Dear [RECIPIENT NAME],

From the [DEPARTMENT] Department of [COMPANY NAME], we would like to extend our thanks and appreciation for your support and assistance in helping us locate your payment for [DETAIL] dated [DATE 1]. 

With the aforementioned payment not credited to your account, we understand how upsetting this situation must have been to you. We would like to deeply apologize that it has taken so long for us to resolve this situation. Through your help, we were able to sift through our records and identify what went wrong arising to the occurrence of the problem. 

We understand that this matter must have been exasperating for a valued customer like you who has always been prompt in paying the bills. This is why we sincerely ask that you accept our apology for the correspondence. 

From the management of [COMPANY NAME], we thank you for your patience. Rest assured that we will do everything in our authority to ensure that this situation does not happen and surface in the future.

Regards,

[YOUR SIGNATURE] 

[YOUR NAME]