Entry Level Customer Service
I. Contact Information
Address: | [Your Company Address] |
Contact Number: | [Your Company Number] |
Email: | [Your Company Email] |
LinkedIn: | https://www.linkedin.com/in/your_own_profile |
I. Objective
Enthusiastic and adaptable individual eager to kickstart a career in customer service. Possessing strong communication skills and a customer-centric mindset cultivated through internships and volunteer work. Proven ability to handle inquiries, resolve issues, and collaborate effectively within a team environment. I am seeking an entry-level position where I can leverage my skills and passion for providing exceptional customer experiences while gaining valuable professional development opportunities.
II. Education
Degree: Bachelor of Arts
Institution: Communication Universit
Location: Anytown, Anytown, USA
Graduated: May 2055
III. Skills
Excellent communication skills, both verbal and written
Customer-centric mindset
Strong problem-solving abilities
Ability to work effectively in a team environment
Proficient in Microsoft Office Suite
IV. Experience
Customer Service Intern | Customer Solutions Inc., Anytown, USA June 2049 - August 2054
Assisted with handling customer inquiries via phone and email
Resolved customer issues promptly and effectively
Collaborated with team members to ensure the smooth operation of the customer service department
Provided support in maintaining a customer database and records
Volunteer Experience
Customer Service Volunteer Community Outreach Center, Anytown, USA September 2053 - December 2053
Greeted and assisted customers in a friendly and professional manner
Responded to customer inquiries and provided information about products/services
Assisted in organizing and managing events to enhance customer engagement
V. Certifications
Customer Service Excellence Certificate, Anytown Community College, Anytown, USA (July 2051)
Microsoft Office Specialist Certification, Anytown Technical Institute, Anytown, USA (April 2050)
VI. Awards
Outstanding Customer Service Intern, Customer Solutions Inc., Anytown, USA (August 2051)
Volunteer of the Year, Community Outreach Center, Anytown, USA (December 2050)
VII. References
Available upon request.
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