Customer Service Data Entry Resume
Objective
Dedicated and detail-oriented professional with 5 years of experience in customer service and data entry. Fluent in English and Spanish, I am a 30-year-old female committed to accuracy and efficiency. My birthday is March 15th. Seeking a position where I can utilize my skills to provide exceptional service and contribute to the efficient management of data, while leveraging my strong work ethic and excellent communication skills.
Skills
Proficient in data entry with a typing speed of 60 words per minute
Excellent communication skills, both written and verbal
Strong attention to detail and accuracy
Familiarity with CRM software and Microsoft Office Suite
Ability to prioritize tasks and meet deadlines in a fast-paced environment
Proven track record of resolving customer issues and inquiries in a timely manner
Work Experience
Customer Service Representative
XYZ Company, [City], [State]
[Dates of Employment]
Provided exemplary customer service to clients via phone, email, and in-person interactions
Processed orders and returns accurately and efficiently
Resolved customer complaints and inquiries in a professional and courteous manner
Entered customer data into the company's database with a high level of accuracy
Collaborated with other departments to ensure seamless communication and customer satisfaction
Data Entry Clerk
ABC Corporation, [City], [State]
[Dates of Employment]
Entered and updated customer information in the company's database
Verified accuracy of data and made necessary corrections
Prepared and sorted documents for data entry
Assisted in the development of new data entry procedures to improve efficiency
Maintained confidentiality and security of sensitive information
Education
Bachelor of Arts in Business Administration
University Name, [City], [State]
[Year of Graduation]
Certifications
Customer Service Excellence Certification, [Certifying Body], [Year]
References
Available upon request.
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