7+ Maintenance Service Contract Templates – PDF

When it comes to maintenance jobs, knowing the difference between hiring a contractor and a local handyman would be crucial for the type of work your business or your home may need. These days, there are a lot of people offering all types of maintenance service like cleaning, inspection, improvement projects, repairs, pool and lawn services that it can get confusing to get the job done by the right person or firm who offers these services.

There are also those who offer a general maintenance service, but if you need a specific kind of task done that is beyond your workforce’s general expertise, understanding your maintenance needs will be the first step for the process. You may also see lawn service contract templates.

Special Contract for Maintenance

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Service Maintenance Contract

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Operation & Maintenance Service Contract

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Understand your Business Maintenance Needs

Before you ask for quotes or estimates and before you interview candidates for commercial maintenance work, you have to get your building or business evaluated in terms of equipment, system and facilities to form a general idea of what exact services you will need and how often you have to get those tasks performed. You may also see word contract templates.

You may think that you don’t really need full-time maintenance services, and only have to cover certain repairs. It is the case, you should look for companies or contractors that can work with you part-time or that offer flexible commercial handyman services. In short, you will have to ask the contractor if they are willing to work on-demand. You may also see sample contract templates.

On Building Maintenance

Businesses hire contractors, especially those who offer maintenance services to do some specialized task that is beyond the skills, knowledge, and experience of their staff. The real secret behind ending up with a good contractor is to do business only with a responsible company or a firm that has earned a good local reputation. This may sound as quite logical and in a sense, it should be, but you’ll be surprised how many owners or company managers the world over have prioritized getting services at a cheap over having quality work done and reliability. You may also see maintenance contract templates.

Maintenance Service Contract example

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Facility Management Maintenance Contract

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The Importance of Well-trained Staff

You cannot risk having a team of individuals who don’t know what they’re doing, or people whose skills are already outdated to perform the type of task needed. You may also see yearly contract templates.

1. Fully licensed and insured

Pretty self-explanatory but again, you’ll be shocked at how insurance and proper licensing gets put in the back burner when it comes to hiring a firm. You don’t want to be liable for things that are beyond your control, and you would only want to work with those who are qualified and with documents to back up their qualifications. You may also see service agreement templates.

2. Experienced in their field

Maintenance jobs, especially for commercial buildings, need to be taken seriously, because your business operations are at stake. It is then vital to hire a contractor with a team who has enough experience doing specialized tasks for your company, if you don’t want interruptions on your operations and if you’re set on maintaining a good performance for your stakeholders. You may also see sample construction contract templates.

Don’t be Afraid to Ask Questions

Having an interview with your prospect maintenance contractor should make you feel comfortable when you’re asking whatever kinds of questions you think are necessary for evaluating them and ensuring that you’re hiring the right people. You may also see plumbing contract templates.

A maintenance service would ideally have full access to the building premises, inside and out. This means you need to be properly informed regarding who and what type of people are going to be in your office building. A company who is honest and reliable would be able to accept and face an extensive interview. You may also see home remodeling contract templates.

Here are some of the questions that needs to be asked on the interview:

Do you have background checks on all your employees?

What’s the goal of your training process and what does it include?

Do you provide company uniforms?

Do you update your training program regularly?

You also need to make sure that they are capable of providing you with different services required for maintaining your facility and it should be written and spelled out clearly in your service contract. You would want a firm who has the resources to offer various types of maintenance services so you can be sure that they’re more than ready to handle emergency situations your company may face. You may also see interior designer contract templates.

For example, here are some of the facility maintenance service contractors can also include in the contract:

  • 24/7 Emergency Repairs
  • Electrical Repairs
  • Wall Painting and Wallpaper Service
  • Plumbing Repairs
  • Door, Hinge, and Hardware Repair
  • Safety Audits
  • Inspections
  • HVAC System Repairs

Get Estimates

Never rely on word of mouth alone. Get the estimates from possible contractors and verify that they are working with a license should they offer to install with a fee. Check if the rates are reasonable enough for the job specifications provided. It is also important to check more than just one or two estimates. As they say, you gotta keep your options open, just in case. You may also see roofing contract templates.

Tips to Hire a Maintenance Contractor

Make a shortlist of 3-5 candidates to interview before hiring anyone. Anyone working closely with you, be it at home or at your commercial space should be someone or a team that you’re going to be comfortable working with. You may also see contract templates.

1. Define the project or task

You can begin this by listing down repairs and maintenance tasks you want to be completed. Cover all bases by asking help from someone on your team to check and help you evaluate your facilities and equipment. Remember that hiring just a handyman, any handyman only fits small jobs such as installations, drywall patches, plumbing or electrical wiring. If the task requires having a pulling permit or electrical wiring as well as some heavy patch-up jobs, then you should definitely hire a licensed contractor. You may also see cleaning contract templates.

2. Shop around

Check your shortlist and schedule an interview, for at least three companies, as what has been previously mentioned. Ask about their experience on the type of maintenance job you need or their areas of specialization. Get references from your workforce, the management or from another company who have hired them in the past. Check client feedback on the internet about the service they have reserved from the same contractors. Make sure the potential handyman has the skills and experience to complete your project.

3. Watch out for scams

Avoid handymen or so-called contractors who give you unsolicited phone calls or those who pay unannounced visits to your office before notifying you. You should also avoid any company who refuses to provide you guarantee price for the service or those who asks for payment upfront. Reputable contractors don’t usually ask for payment before their work is completed. You may also see residential service contract templates.

4. Get it in writing

This is very important. Any agreement or deal needs to be signed because as a general rule, in the case of disputes, no matter how little, if there’s no record whatsoever, then it’s considered as something that didn’t happen. Insist on a written contract with the provisions clearly spelled out as well as both parties’ responsibilities, especially the job details, costs, and payment schedule.

Define your terms well and be very clear about the date and times you expect the work to be started and completed. It’s extremely important to get all guarantees written and signed, just to be on the safe side. Your contract should serve as your protection should any dispute or misunderstanding occur. You may also see computer service agreements.

5. Ask for a guarantee

A lot of contractors offers one year’s worth of service guarantee. Try to ask and verify guarantees before you make a decision in hiring a company, and of again, make sure you see a written copy of that guarantee. Records are everything. Especially contracts. You may also see computer service contract templates.

6. Inspect the work

Inspect the completed work before paying for the maintenance service. Make sure that everything has been done to your satisfaction, within the terms of your contract and at the right or agreed price. Most companies will be more than happy to explain the finished product because they want you to feel satisfied, in the hopes of working with you again in the future. You can also see security contract templates.

Customer Maintenance Service Sample

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Contract for Generator Maintenance

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Maintenance Service Agreement

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Homeowners are often faced with one mishap after another, inside the house. Business owners share the same dilemma when they think they got everything covered most of the time, only to find out something’s wrong. Worse, they happen just when you’re following a strict deadline and when you need everything to be on their proper working order. Sometimes the issue can be remedied using your bare hands. You may also see sample employment contract templates.

Other times, it can be a broken door or a bad leak, and you suddenly discover that the restrooms need more cleaning, the office printer has stopped working, the floor in your sales department has cracks and the walls are starting to show signs of wear and tear. On top of that, the company’s heating, ventilation, air conditioning and cooling system also needs checking. You may also see business contract templates.

Yes, it’s overwhelming like that, and the sooner you take care of it, the better you will be able to deal with other important areas of your simple business. Because if you ignore a maintenance problem or two, you might just end up causing more delays and lesser productivity in your company’s overall performance.

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