Travel Agency Performance Appraisal Evaluation

Welcome to the Travel Agency Performance Appraisal Evaluation. This document serves to assess employee performance, set development goals, and facilitate constructive feedback. To efficiently complete this evaluation, provide honest assessments, set measurable goals, and collaborate on development plans. Thank you for your commitment to continuous improvement.

Name:
Position:
Department:
Evaluation Period:

Performance Goals

Goal Description	Measurement Criteria	Target Achievement (%)
Increase sales revenue	Total sales generated	10% growth
Improve customer satisfaction	Customer feedback scores	90% satisfaction
Enhance product knowledge	Completion of training modules	100% completion
Develop teamwork skills	Contribution to team projects	Exceed expectations

Criteria for Evaluation

In this section, we assess performance across various criteria using a 1-5 rating scale, where 1 indicates unsatisfactory performance and 5 denotes exceptional performance. Provide specific comments to support each rating, ensuring a thorough and efficient evaluation process.

Performance Criteria	Weight (%)	Rating (1-5)	Comments
Sales Performance
Customer Service Skills
Product Knowledge
Teamwork & Collaboration
Communication Skills
Adherence to Policies
Professional Development

Overall Performance Rating

Overall Rating:

Comments on Overall Performance:

Employee Self-Assessment

Manager's Evaluation

Development Plan

• Attend time management workshop to enhance efficiency in daily tasks.

• Participate in advanced sales training programs to further refine sales techniques and strategies.

• Explore opportunities for cross-departmental collaboration to broaden expertise and perspective.

Signatures

Employee Signature:

[Date]

Manager Signature:

[Date]

HR Representative Signature:

[Date]

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