Brian Herbert had once said, “The capacity to learn is a gift: the ability to learn is a skill; the willingness to learn is a choice.” Feedback is a tool to implement his statement. A customer feedback form is used to learn about the opinions of the customers or clients of the specific product or service. Customer Feedback Form Templates help make these documents.
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5 Steps to Create a Customer Feedback Form
Step 1: Select an Application
The first step to creating a customer feedback form is to determine the software application you would use to make the form. You can choose from a wide range of applications that include Google Docs, Google Sheets, Word, Excel, Publisher, etc. When you have chosen the application, you can open it and make a blank document in it.
Step 2: Make the Layout
If you are using Google Docs, then you need not follow this step. In the case of other formats, you need to develop the layout. Generally, feedback forms follow a very straightforward layout. This involves the name of the company at the beginning, along with its address, and the contact details. This is to be followed by a short description of the product or service.
Step 3: Input the Required Information
Once you have made the layout of the form, you can directly proceed to input the required information in the form. According to the layout, you need to specify the details of the company at the top of the page. Follow this with the description of the product or service for which you are asking the feedback. After that, you can insert the questions that you want to ask the customers.
Step 4: Select the Question Type
For a feedback form, there are several types of questions that you can choose from. This includes questions such as multiple-choice, rating scales, Likert scale, close-ended questions, etc. You can choose any one of them for your form. However, it is most advised to use rating scales. Also, make sure that the scale is consistent. In other words, provide the same range for each question.
Step 5: Provide Universal Compatibility
The final step in making the feedback form is to make it universally compatible. Making it so means to make it in such a way that it can be accessed from any device both digitally as well as in print. Once you have finished making the form, it is best if you send it to the customers in the digital format. Digital feedback forms have more chances of getting filled up.
14+ Customer Feedback Form Templates
1. Customer Feedback Form Template
A customer feedback form is drafted to allow the company to know if the product or service that they offered is up to the mark or not. To make this feedback form, you can use our feedback form template. This template in PDF will help you to make the customer feedback form for your needs easily. You can also customize this template.
2. Simple Customer Feedback Form Template
The main thing to remember about a customer feedback form is to make it as simple as possible. It has to be kept in mind that a form filled with complicated questions will drive the customers away. Hence, we are giving you access to our feedback form sample template. This template is fully editable and printable.
3. Customer Service Feedback Form in PDF
When you are running a business, you know very well that your customer is everything. This is why you need to know if your service has made a difference or not. And the only way to do this is to get the feedback of the customers. You can make this feedback form for the customers with the help of our form template in PDF.
4. Customer Satisfaction Feedback Form Template
If you are providing your customers with any kind of product or service, you must get to know what they think of the product or service. This is why you need to know how to make a feedback form. In case you don’t know, don’t fret, we can help. With our form template sample, you will be able to create perfect feedback forms.
5. Sample Customer Feedback Form in PDF
Making customer feedback forms is not easy at all. And we understand that everyone is adept at making these forms. Which is why we are offering our Sample Customer Feedback Form in PDF. This template comes with a sample such feedback form that you can use as a guide to making one for your needs. The template is available in sizes A4 and US Letter.
6. Basic Customer Feedback Form Template
Wondering why you need to make a feedback form? A feedback form is the only way to know if the customers are satisfied with your product or service or not. And to help you make this template, we are providing you with this professional form template. By downloading this PDF template, you can get an editable customer feedback form that just requires you to fill in the necessary details.
7. Standard Customer Feedback Form Template
Do you know what is ‘feedback famine’? It is the term used to refer to the situation when the person, the group or the organization does not receive enough information about their service. Such a situation generally leads to the downfall of the concerned thing. Eliminate this risk for your organization by making a customer feedback form using our form template.
8. Customer Feedback Form in PDF
Management tools are quite expensive and complicated to handle. However, among the many such tools, a feedback form is quite cheap as well as most effective. If you want to have this management tool for your use, then you need to download this sample feedback form template. The template can be instantly downloaded on any digital platform.
9. Customer Feedback Form Format Template
You have been tasked with making the customer feedback form for your company. But you realize that you are not aware of the format to follow to do the customer survey. Stuck in a situation like this? Do not worry, this is what we are here for. With our customer feedback form template, you can make proper such forms that are suited to your needs.
10. Printable Customer Feedback Form Template
A feedback form is a way to define the gap between the ideal state of the company and the current state. The feedback, in other words, shows what the people think of your product or service. Download our Printable Customer Feedback Form Template to assist you in making the feedback form for your customers.
11. Customer Services Complaints and Feedback Form
Customer service complaints form a part of constructive criticism. This criticism is very important to the growth and progress of the company. Do you want to make a feedback form for your customer service complaints? Then you need to make use of our complaint feedback form. This customizable template can also be used to make a feedback report.
12. Call Customer Feedback Form Template
One of the most vital skillsets that an individual in a company needs to have is writing feedback forms. This is because, without feedback from the customers, the company will not be able to know if their product or service has been successful or a failure. Use our form template in DOC to make this form.
13. Customer Feedback Form Example in PDF
Are you a rookie at making customer feedback forms? Then we suggest that you take a look at this example form template that we are providing before you can start work on your own. This template features a file containing an example of a customer feedback form that can serve you as a guide. To make this file yours, just click on the download button.
14. Customer Service Delivery Feedback Form
The customer is the backbone on which a company is built. Everything revolves around the demands and the needs of the customers. Accordingly, the opinion of the customer is also very important. And this form template is here to help you exactly with this task of making proper feedback forms. All you have to do is download the template on your PC and you are good to go.
15. Customer Feedback Form in DOC
With this Customer Feedback Form in DOC, you can get your hands on a model feedback form to provide to your customers. This template features original and suggestive headings and content written by professional writers. The template provides sample questions with rating scales for easier communication. Download this template now to make it yours forever!