Email Marketing Bounce Slip
Bounce Information
Field | Answer |
Recipient's Email Address | |
Bounce Type | [Hard Bounce] |
Bounce Reason | [Invalid Recipient Address] |
Action Required | |
Date and Time of Bounce | |
Email Campaign | |
Additional Notes | [The domain "example.com" appears to be non-existent. Please verify.] |
Instructions for Handling Bounces
1. Hard Bounces:
Hard bounces are typically due to permanent issues like invalid email addresses or non-existent domains. Take the following steps:
Remove the bounced email address from our mailing list immediately.
Check for any typos in the email address.
Ensure that the domain is valid and active.
2. Soft Bounces:
Soft bounces are temporary issues that may resolve themselves. Here's what to do:
Wait for 24 hours before attempting to resend the email.
Check if the recipient's mailbox is full.
Verify if our email server experienced any issues during the initial send.
3. Other Bounce Types:
Monitoring and Reporting:
Contact Information
For any questions or further assistance, please reach out to our team:
Customer Support: [Your Company Email]
Technical Support: [Your Company Email]
General Inquiries: [Your Company Email]
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