Email Marketing Bounce Slip

Bounce Information

Field	Answer
Recipient's Email Address
Bounce Type	[Hard Bounce]
Bounce Reason	[Invalid Recipient Address]
Action Required	Remove the email address from our mailing list.
Date and Time of Bounce
Email Campaign
Additional Notes	[The domain "example.com" appears to be non-existent. Please verify.]

Instructions for Handling Bounces

1. Hard Bounces:

Hard bounces are typically due to permanent issues like invalid email addresses or non-existent domains. Take the following steps:

• Remove the bounced email address from our mailing list immediately.

• Check for any typos in the email address.

• Ensure that the domain is valid and active.

2. Soft Bounces:

Soft bounces are temporary issues that may resolve themselves. Here's what to do:

• Wait for 24 hours before attempting to resend the email.

• Check if the recipient's mailbox is full.

• Verify if our email server experienced any issues during the initial send.

3. Other Bounce Types:

• If you encounter bounce reasons not covered above, please investigate and take appropriate action based on the specific situation.

Monitoring and Reporting:

• Keep a record of bounced emails for future reference and analysis.

• Regularly review bounce reports to identify trends and patterns.

Contact Information

For any questions or further assistance, please reach out to our team:

• Customer Support: [Your Company Email]

• Technical Support: [Your Company Email]

• General Inquiries: [Your Company Email]

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