Email Marketing Deliverability SLA
EMAIL MARKETING DELIVERABILITY SLA
This Email Marketing Deliverability Service Level Agreement ("SLA") is entered into on the [day-month-year], ("Effective Date"), between:
[Your Company Name], a corporation duly incorporated under the laws of [Country/State], having its principal place of business at [Your Company Address], herein represented by [Your Company Representative's Name], in the capacity of Director of Marketing, hereinafter referred to as the "Company";
And
[Event Organizer Name], an entity duly organized and existing under the laws of California, with its registered address at [Event Organizer Address], herein represented by [Event Organizer Representative's Name], in the capacity of Event Manager, hereinafter referred to as the "Organizer."
WHEREAS, the Company desires to host a marketing media event, and the Organizer possesses the expertise and capability to organize and manage such an event;
NOW, THEREFORE, in consideration of the mutual covenants and agreements set forth herein, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereto agree as follows:
1. Purpose
1.1. This Email Marketing Deliverability SLA outlines the terms and conditions governing email marketing deliverability services provided by the Provider (the "Company") to the Client (the "Organizer").
2. Email Marketing Deliverability Service
2.1. The Company agrees to provide email marketing deliverability services to the Organizer, aimed at ensuring the successful delivery of email marketing campaigns for the event mentioned in the introduction.
3. Service Level Commitments
3.1. The Company commits to achieving the following service levels for email marketing campaigns:
3.1.1. Delivery Rate: The Company will ensure that at least [Percentage]% of email marketing messages are delivered to the recipients' inbox.
3.1.2. Open Rate: The Company will aim to achieve an open rate of [Percentage]% for email marketing messages.
3.1.3. Click-Through Rate (CTR): The Company will strive for a CTR of [Percentage]% for email marketing campaigns.
3.2. The Company will monitor and report these metrics regularly to the Organizer.
4. Term
4.1. This Email Marketing Deliverability SLA shall commence on the Effective Date and shall remain in effect for one (1) year, after which it may be renewed by mutual agreement.
5. Compensation
5.1. In consideration for the email marketing deliverability services, the Organizer agrees to pay the Company as follows: [Specify payment terms, frequency, and amounts].
6. Termination
6.1. Either party may terminate this Email Marketing Deliverability SLA with written notice if the other party breaches a material term of this Agreement.
7. Confidentiality
7.1. Both parties agree to maintain the confidentiality of all proprietary and confidential information obtained during the course of this Email Marketing Deliverability SLA.
8. Governing Law
8.1. This Email Marketing Deliverability SLA shall be governed by and construed in accordance with the laws of [Country/State].
9. Entire Agreement
9.1. This Email Marketing Deliverability SLA constitutes the entire understanding between the parties and supersedes all prior agreements and understandings, oral or written.
10. Amendments
10.1. This Email Marketing Deliverability SLA may only be amended in writing and signed by both parties.
IN WITNESS WHEREOF, the parties hereto have executed this Email Marketing Deliverability SLA as of the Effective Date.
[Your Company Name]
By:_________________________________
Name: [Your Company Representative's Name]
Title: Director of Marketing
Date: [day-month-year]
[Event Organizer Name]
By:__________________________________
Name: [Event Organizer Representative's Name]
Title: Event Manager
Date: [day-month-year]
