Web Usability Test Report
Prepared by: [Your Name]
Company Name: [Your Company Name]
Date of Testing: May 15, 2051
I. Introduction
This report details the findings from the usability testing conducted on our e-commerce website. The purpose of this test is to improve the user experience and increase conversion rates.
II. Objectives
Assess the overall user satisfaction
Identify any usability issues
Gather feedback for potential improvements
III. Scope
The usability test was performed on the latest version of our e-commerce website, focusing on key functionalities such as product browsing, cart management, and checkout process.
IV. Test Environment
Date of Test: May 1-10, 2051
Test Participants: 15 users
Devices Used: Desktop, Mobile, Tablet
Browser Types: Chrome, Firefox, Safari
V. Test Summary
Test Case ID | Test Scenario | Expected Result | Actual Result | Status |
|---|
TC01 | Browse Products | Products are displayed correctly | Products displayed correctly | Pass |
TC02 | Add to Cart | Item added to cart | Item added successfully | Pass |
TC03 | Checkout Process | Successful checkout | Error on payment | Fail |
VI. Defect Summary
Defect ID | Description | Severity | Status |
|---|
DF01 | Checkout error on payment | High | Open |
VII. Findings and Recommendations
Improve payment gateway integration to resolve checkout issues.
Enhance website responsiveness on mobile devices.
Conduct additional testing on different browser versions.
VIII. Conclusion
The usability test has provided valuable insights into the user experience of our e-commerce website. By addressing the identified issues, we can significantly enhance user satisfaction and conversion rates.
IX. Appendices
Test Scenarios
User Feedback
Survey Results
X. Contact Information
For further details, please contact:
[Your Name] | [Your Email]
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