Aesthetic Daily Call Report
Date: March 15, 2070
Clinic Name: Elegant Glow Aesthetic Clinic
Location: 1201 Shine Blvd, Aesthetic City, AC 5020
A. Employee Details
Employee Name: [Your Name]
Position: Senior Aesthetician
Shift Time: 9:00 AM - 6:00 PM
Contact: +123 456 7890 | [Your Email]
B. Client Information
Client Name: Sarah Johnson
Gender: Female
Age: 32
Phone: +123 456 7890
Email: sjohnson@email.com
Client History:
1. Treatment Details
Treatment Type: Signature Anti-Aging Facial
Duration: 60 minutes
Procedure Outline:
Initial Skin Assessment: Skin type: Combination (Oily T-zone, Dry Cheeks)
Cleanse: Gentle foaming cleanser for sensitive skin
Exfoliation: Enzyme peel to remove dead skin cells
Mask: Luminous Vitamin C Mask for brightening and collagen boost
Serum: Youth Rejuvenating Serum with hyaluronic acid, peptides, and antioxidants
Moisturizer: Hydrating night cream for added moisture retention
SPF Protection: Broad-spectrum sunscreen for post-treatment protection
2. Client Feedback & Experience
Overall Satisfaction: 9/10
Client Comments: Sarah loved the immediate glow she noticed post-treatment. She reported a slight tingling sensation, which is typical for this procedure, but it subsided quickly. She expressed interest in additional anti-aging services for wrinkle prevention.
Concerns Noted: Sarah asked about the potential for deeper wrinkles around her eyes, and I recommended a more targeted treatment in her upcoming visits.
Notes: Sarah’s skin responded well to the treatment, and she was impressed with the results within hours. The mask, in particular, had a noticeable brightening effect.
3. Sales & Product Recommendations
A. Products Sold:
Youth Rejuvenating Serum (50ml): $120
Luminous Vitamin C Mask (60g): $80
Total Sales for Today: $200
B. Recommended Products:
Youth Radiance Night Cream (50ml) - To complement the day serum for optimal hydration and wrinkle prevention, $90.
Eye Revitalizer Gel - Specifically designed to target fine lines around the eyes, $60.
C. Special Offers:
4. Follow-Up Actions & Client Retention Strategy
Next Appointment: March 22, 2070 – Follow-up anti-aging consultation. We’ll incorporate a microdermabrasion treatment for more targeted exfoliation.
Scheduled Follow-Up Call: March 18, 2070 – Confirm appointment and check on post-treatment skin condition.
Client Loyalty Program: Sarah is eligible for a free facial after every 10 visits. We discussed this, and she seemed interested in using her next visit for a complementary treatment.
Client Engagement Strategy:
Sarah has been a loyal client for a year, and her continued interest in anti-aging treatments makes her a prime candidate for upselling premium skincare lines and additional treatments. I plan to introduce the “Advanced Anti-Aging Package” during her next visit, which includes a combination of facial treatments, chemical peels, and monthly skin analysis.
5. Aesthetician’s Insight & Performance Review
Treatment Effectiveness: The anti-aging facial has been well-received, with noticeable improvements in skin texture and radiance within a single session. Sarah’s positive feedback highlights the effectiveness of the serum and mask combo.
Sales Performance: Sarah purchased products that aligned well with her treatment plan. I am seeing an increase in product sales for repeat clients who are transitioning into comprehensive skincare routines.
Client Satisfaction: As Sarah’s primary concern is aging signs around her eyes, future treatments will include targeted options like microcurrent facials and eye treatments. Offering personalized solutions ensures a better client experience and increased retention.
End of Report
Aesthetician’s Signature
[Your Name]
Reviewed by: Maria T., Clinic Manager
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