Free Rebuttal Letter for Charge back
Free Download this Rebuttal Letter for Charge back Design in Word, Google Docs, PDF, Apple Pages, Outlook Format. Easily Editable, Printable, Downloadable.
If you’re sorting out a chargeback dispute with customers, download our Free Rebuttal Letter for Chargeback for your correspondence. Compose a professional and concise note by modifying our template’s easily editable text. This letter sample provides you with highlighted guides for a quick writing process. Download this sample rebuttal letter for Apple Pages, Google Docs, or Microsoft Word.
REBUTTAL LETTER FOR CHARGEBACK
[DATE]
To [RECIPIENT NAME],
I would like to contest the chargeback number [NUMBER] under reason code [DETAIL] in the amount of USD [NUMBER 1] for [ITEM].
As per our records, the customer purchased the items on [DATE 1] and charged accordingly the amount of USD [NUMBER 1]. [NUMBER 1] days later, the customer contacted customer service to request a [TYPE] refund, citing the reason for the refund request being [REASON]. We refused to provide the refund, as our service policy states that [POLICY]. As such there is no way we are obligated to refund the amount. However, [NUMBER 2] days later we were served with your chargeback notice. The company rebuts the same claims made by the customer for the same reasons as before. [DETAIL 1].
Further supporting documents and correspondence are attached in this letter.
Regards,
[YOUR SIGNATURE]
[YOUR NAME]
