Customer Service Template in Outlook

Here are a few key skills and traits to have when working in customer service:

1. Attentiveness
2. Clear communication
3. Patience
4. Hospitality
5. Positive language
6. Time management

Customer service involves providing customers with support for a variety of concerns, which is done by representatives through long-distance communication (e.g., text chat, phone calls). These concerns range from answering questions about product quality to resolving transaction issues for purchase. Most companies outsource customer service centers in place using internal resources.

Consider the following tips when dealing with difficult customers:

1. Use a calm voice
2. Don’t take customer negativity personally
3. Use empathy
4. Listen carefully

To add an image to your Outlook email, open the Insert tab (in the upper toolbar) and then select Pictures. From there, browse through your storage library to locate the desired file. Select the image and then click on insert.

You can download over 90 professional customer service templates from Template.net.

You can use any of the following applications:

1. Adobe Photoshop
2. Apple Pages
3. Google Docs
4. Microsoft Excel
5. Microsoft Outlook
6. Microsoft Word