How To Create A Call Log Sheet In Google Docs
Call logs are documentation of calls recorded as a means of tracking prospect follow-up calls, documenting client problems, and acts as a significant link point for future discussions or being retained for privacy reasons. You can also use call logs as a quality measuring tool to handle your company's or call center's productivity. Call logging is not centered on the real content of telephone calls, but with its numerical and analytical information on phone calls.
For someone who has troubles in keeping call records whether for your call center's productivity or business, then you have visited the right site. We are here to assist you in making a call log sheet that will help track the calls and productivity of your company. Download any of our templates and follow our provided steps below.
1. Estimate The Time Duration
Before you can start making or filling out the call log sheet, it will be best for your process if you will first estimate the time table of the call log. Setting a specific timeline to your call log will enable you to make the exact copies of the sheet. Aside from that, this will help you indicate the specific dates and months the sheet can cater to.
2. Identify The Necessary Sections
Call log sheets have specific categories that vary according to what company's purpose of keeping the call log. As have mentioned above, call logs does not necessarily keep a record of the detailed information during the call but rather than a documentation of the amount and period of a call made throughout the day. This means that in your sheet, you need to make sections like the duration of each call, type of call, and any other details that will identify a call. Remember that your call log is like a tracker or timesheet of incoming and outgoing calls of your company.
3. Choose A Template
Instead of tiring yourself in outlining a call log sheet, it will be easy and convenient in your side to look for templates. You can choose and download any of our call log sheet templates here on our site. After that, it is up to you if you will have overall customization or retain the original form of the template.
4. Use Google Docs
There are many beneficial things you can have by using Google Docs. Aside from its autosave to your drive feature, Google Docs is available in any file formats such as Documents, Spreadsheets, Presentations, Drawings, and WebForms. Having a variety of file formats will allow you to explore in what format you want your sheet will be.
5. Input The Details
Since you already determined the sections you need for the call log blank sheet, the only thing that is left for you to do is to input the details each calls you have received. Our templates have suggestive headings that can guide you for inserting the necessary information.