Marketing Feedback Collection Slip
CUSTOMER INFORMATION |
Customer Name: [Customer Name] | Customer ID: [Customer ID] (if applicable) |
Date of Interaction: [month/day/year] | Product/Service: [Product/Service Name] |
FEEDBACK DETAILS |
Feedback Type: |
| | |
Feedback Category: |
| | |
Feedback Description:
The customer expressed dissatisfaction with the recent product launch campaign, citing unclear messaging, and requested improved clarity in future marketing materials. |
Customer Ratings (if applicable):
ASPECT | 1 | 2 | 3 | 4 | 5 |
Overall Satisfaction | | | | | |
Product/Service Quality | | | | | |
Customer Support | | | | | |
Marketing Effectiveness | | | | | |
Action Taken:
We promptly scheduled a team meeting to review the feedback. We plan to revise the marketing materials to ensure clearer messaging and conduct focus group testing for validation. |
Additional Notes:
Customer Signature: ___________________ Date: ______________
**For Office Use Only**
Feedback ID: [Unique Feedback ID] | Resolved By: [Name of the person who resolved the issue] |
Resolution Status: [Open / In Progress / Resolved] | Date Resolved: [Date] |
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