Business Analysis Plan
Prepared By : | [Your Name] |
Company : | [Your Company Name] |
Department : | [Your Department] |
I. Introduction
Purpose
The purpose of this Business Analysis Plan is to outline the approach, activities, and deliverables for conducting business analysis within the [Your Company Name]. It aims to ensure a structured and systematic approach to analyzing business needs and proposing effective solutions.
Scope
The scope of the analysis effort includes a comprehensive review of the specific department or process. This may involve analyzing current business processes, identifying pain points, and proposing improvements to achieve organizational goals.
Objectives:
Identify business needs, challenges, and opportunities.
Define clear and actionable requirements for proposed solutions.
Facilitate decision-making and ensure alignment with strategic objectives.
II. Stakeholder Analysis
Stakeholder Role | Name | Responsibilities/Interests | Influence Level |
|---|
Project Sponsor | John Doe | Provides funding and strategic direction. | High |
Project Manager | Jane Smith | Oversees project execution and resources. | Medium |
Business Analyst | [Your Name] | Conducts analysis and gathers requirements. | High |
End Users | Sales Team, | Provides feedback on the usability and functionality of | Medium |
| Customer | proposed solutions. | |
III. Business Objectives and Goals
Objectives
Streamline business processes to improve efficiency by 20% within the next fiscal year.
Enhance customer satisfaction ratings to 90% within the next 12 months.
Goals
Reduce turnaround time for customer support tickets to less than 24 hours by implementing a new ticketing system.
Increase monthly sales revenue by 15% through targeted marketing campaigns and product promotions.
IV. Scope and Boundaries
Inclusions
Exclusions
V. Business Analysis Approach
Methodologies
Stakeholder interviews to gather insights and perspectives.
SWOT analysis to identify strengths, weaknesses, opportunities, and threats.
Business process modeling to visualize current and future workflows.
Tools
VI. Requirements Gathering and Documentation
Process
Conduct interviews and workshops with key stakeholders to elicit and prioritize requirements.
Document requirements using standardized templates such as user stories use cases, and functional specifications.
Validate requirements through reviews and feedback sessions with stakeholders.
Artifacts
Business Requirements Document (BRD) outlining high-level business needs and functional requirements.
Use case diagrams to illustrate system interactions and user goals.
User stories detailing specific user requirements in a concise format.
VII. Communication Plan
Stakeholder Communication
Monthly project updates to project sponsors and key stakeholders highlighting progress, challenges, and decisions.
Bi-weekly status meetings with the project team to discuss tasks, issues, and action items.
Channels
Email updates for distributing project documentation, meeting agendas, and announcements.
Video conferencing for virtual meetings and workshops.
Project management software (e.g., Jira, Trello) for collaboration and tracking tasks.
VIII. Timeline and Milestones
Timeline
Phase 1: Requirements gathering and analysis (Month 1-2).
Phase 2: Solution design and proposal development (Months 3-4).
Phase 3: Stakeholder review and approval (Month 5).
Milestones
Analysis Templates @ Template.net
