Money-back Guarantee Letter
Dear Customer Service Team,
I hope this letter finds you well. I am writing to formally request a refund as per the money-back guarantee policy provided by your company. My purchase details are as follows:
Order Number: 12345678
Product Name: UltraTech 3000 Vacuum Cleaner
Purchase Date: February 15, 2050
Despite following the instructions and using the product as recommended, it did not meet my expectations due to poor suction performance and battery life, which falls short of what was advertised. I believe I am eligible for a refund under your company's money-back guarantee policy.
I would appreciate it if you could process my refund at the earliest convenience. I have attached the necessary documentation, including my purchase receipt, for your reference.
Please let me know if there are any additional steps I need to follow or any further information you require from me to expedite this process.
Thank you for your attention to this matter. I look forward to your prompt response.
Yours sincerely,
[Your Name]
[Your Email]
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