Dental Coordinator Resume

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DENTAL COORDIANATOR RESUME

JOEL C ALBRIGHT

CONTACTS

877 Jehovah Drive Fredericksburg, VA 22408

(540) 408-5276

[email protected]

joel.com

CAREER OBJECTIVE

To obtain a Dental Coordinator position in a highly-established firm that will help to enhance my career.

ACADEMIC QUALIFICATIONS

Bachelor's Degree in Dental Hygiene, 2012

Occidental College, Los Angeles, CA

PROFICIENCY

  • Basic Math
  • Safety
  • Mapping
  • Maintenance
  • Handling

EMPLOYMENT

Dental Coordinator, 2016 – Present

All care dental

  • Counseled Dental /Orthodontic Auxiliaries when necessary to improve maximum job performance/ resolve conflicts and job satisfaction.
  • Coordinated with the Dental Market Manager and the Corporate Marketing team to ensure brand consistency, coordination of message and the highest standards for external communications.
  • Assisted the Administrative Manager in the hiring, orientation, and training of non-MD administrative personnel.
  • Coordinated schedule with a customer service representative.
  • Provided feedback to the Administrative Manager that resulted in counseling, coaching, and discipline of dental non-MD staff.

Dental Coordinator, 2014 – 2016

Ondonte Dental

  • Ensured all co-payments are collected and payment schedules and financial notes were updated in dental practice management software.
  • Performed all other tasks assigned by Administrative Manager, Dental Director, and Administrative Director.
  • Provided functional guidance and immediate support to non-MD administrative support staff.
  • Participated in the coordinating activities of the Pediatric Dentistry/Orthodontic Department.
  • Coordinated large treatment plans and financial plans for patients.

Dental Coordinator, 2012 – 2014

Aria Dental

  • Coordinated all Dental/Orthodontic Auxiliary Employee Evaluation.
  • Ensured confirmation calls were being made to patients on a daily basis and that their status was updated correctly in the dental practice management software real time.
  • Worked with Administrative Manager to create variance reports.
  • Reported clinical time and vacation time for each provider to Administrative Manager.
  • Served as primary contact for issues relating to service and staff performance; collaborated with the Administrative Manager to resolve all performance issues.

PROFESSIONAL SKILLS

  • Exceptional experience in the area of coordinating employees in a clinical dental setting.
  • Familiar with Operating Room procedures.
  • Familiar with the standard pediatric dental procedures and techniques.
  • Profound knowledge of dental and medical practice management, electronic charting, and digital radiography systems.
  • Outstanding knowledge of SalesForce.com and Marketo software.
  • Deep knowledge of design, development, content generation and delivery, via various methodologies, on-going dental business unit customer communications.
  • Sound knowledge of coordinating with Surgical Support Services and physicians any upcoming surgeries, utilizing Surgicenter for maximum efficiency.
  • Proficient in common PC computer software including Microsoft Word, PowerPoint, Excel, Access, and Outlook.
  • Proficient in office equipment usage.
  • Immense ability to identify problems and develop satisfactory resolutions.

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