Chief Information Officer Job Description

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CHIEF INFORMATION OFFICER JOB DESCRIPTION

The Chief Information Officer (CIO) is the company’s technological director. This position presides over employees and partners of the Information Technology Department. He supervises and proposes budget for IT-related programs, projects, purchases, and facility and equipment upgrades.

Duties and Responsibilities

Key roles and responsibilities of a Chief Information Officer:

• Ensures that the company’s information and communications system are functioning properly and in good condition.
• Establishes an interactive and effective customer service platform for various areas of the organization.    
• Organizes a team to design, develop, and maintain a remote access and local and wide area connectivity network infrastructure.
• Provides technological guidance and supervision across departments and within the entire organization.
• Receives instructions from executives, administration staff, department managers, team leaders and manufacturing representatives about the flow of information, communication devices, and equipment or system installation, upgrades or changes.
• Spearheads vendor agreements and negotiations for all computer equipment and software program purchases made on behalf of the organization.    
• Provides a detailed list of computer specifications, data requirements and departmental workflows along with a cost-benefit analysis, highlighting the pros and cons of one equipment over another.     
• Manages all data connections, including Internet and other computer-related operations.
• Supervises the Information Technology Department’s daily operations and making sure employees in charge of telecommunications, administrative computing, network systems, user services, and other information technology positions perform their assigned tasks and meet deadlines.
• Determines the needs of users and provides solutions to increase user experience.
• Assesses and anticipates any and all information technology projects and activities.
• Recommends ideal action plans and resources to be used in a given organizational setting or situation.     
• Establishes strategies, clear objectives, policies, and processes for the advancement of the IT department.
• Recommends appropriate hardware or software solutions necessary to accomplish organizational goals.