Payment Plan Fee Waiver Letter

Latonia A. Burroughs
Seattle, WA 98109

222 555 7777

August 15, 2053

James M. Whipple
Accounts Payable Department
Citibank, N.A.
Salem, MA 01970

Dear Mr. Whipple,

I hope this letter finds you well. I am writing to request a waiver for the payment plan fee in order to address the financial difficulties I am currently facing. I understand that the payment plan fee is essential to cover administrative costs; however, I kindly ask for your understanding and flexibility in granting this waiver due to my current financial constraints.

It is important to provide some background information to help you understand the context of this request. As you may be aware, I have been a loyal customer of Citibank, N.A. for the past five years. Throughout this time, I have consistently adhered to our agreed-upon payment plan and never defaulted on any payments. Unfortunately, unforeseen circumstances have arisen, including unexpected medical expenses and a decrease in income, which have significantly impacted my financial situation.

I understand the importance of fulfilling my financial obligations, but given my current circumstances, the payment plan fee is creating additional strain on my limited resources. Granting this waiver would provide temporary relief and enable me to continue meeting my financial responsibilities with Citibank, N.A.

If this waiver is not granted, it would lead to further financial hardship, making it challenging for me to maintain timely and consistent payments. This could potentially tarnish my credit history, which has remained impeccable until now. I genuinely value our business relationship and would like to avoid any negative impact it may have.

In support of my request, I have attached relevant documentation, including medical bills and proof of income decline, to demonstrate the genuine financial difficulties I am currently facing. I hope these documents provide clarity on the situation and strengthen my request for a waiver.

As a valued customer, I truly appreciate Citibank, N.A.'s commitment to excellence and exceptional customer service. Your understanding and flexibility during this challenging time would be greatly appreciated. I am confident that given the circumstances, my request for a payment plan fee waiver aligns with Citibank, N.A.'s guidelines and principles.

In summary, I kindly request the waiver of the payment plan fee to alleviate the financial burden I am currently experiencing. I assure you that this waiver will not only enable me to overcome these temporary difficulties but also reinforce my commitment to fulfilling my financial obligations to Citibank, N.A..

Thank you for your attention to this matter. I greatly appreciate your prompt consideration and am confident in a favorable resolution. Should you have any further questions or require additional information, please do not hesitate to contact me at [email protected].

Sincerely,
Latonia A. Burroughs