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Sales Client Satisfaction Questionnaire Post-Deal

Sales Client Satisfaction Questionnaire Post-Deal

Instructions

Please rate your experience on a scale from 1 to 5, where 1 represents "Very Unsatisfied", 2 “Somewhat Unsatisfied”, 3 “Neutral”, 4 “Somewhat Satisfied”, and 5 represents "Very Satisfied." To do so, place a check mark on the column of your response.

General Information:

Fields

Name: [Your Name]

Email Address: [Your Email]

Company Name: [Your Company Name]

Questions:

Section

Question

5

4

3

2

1

Pre-Sale Experience

Was the initial communication from our sales representative timely?

Were you provided with all the necessary product information?

Sales Process

Was the sales representative knowledgeable?

Was the contract clearly explained to you?

Delivery and Implementation

Was the product/service delivered on time?

Was the implementation process smooth?

After-Sales Support

Was the after-sales support helpful?

Were any of your concerns addressed promptly?

Overall Experience

How would you rate your overall experience?

Would you recommend our services to others?


Additional Comments

Please provide any additional comments or suggestions in the space below:

                                                                                                                                                                                                                                                                                  

Deadline for Submission: [Date]

Email to: [Your Company Email]

Thank you for your valuable time and input.

Best regards,

(signature)

[Your Name]

[Your Company Name]


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