Sales Service Enhancement Questionnaire

Please take a few moments to share your thoughts and suggestions with us. Your feedback is invaluable in helping us achieve that goal.

Section 1: General Information

(Your information will be kept confidential and used for research purposes only.)

Name:	[Name]
Email:
Phone Number:
Product/Service Purchased:
Date of Purchased:

Section 2: Product/Service Feedback

1. On a scale of 1 to 5, how satisfied are you with your recent purchase?

   (1 = Very Dissatisfied, 5 = Very Satisfied)

• 1

• 2

• 3

• 4

• 5

2. Please share specific reasons for your rating, including what you liked or disliked about the product or service:

[Product Name] has been useful in making my work more efficient.

3. Were there any challenges or issues you encountered during or after your purchase? Please describe them in detail:

Section 3: Customer Support and Post-Sale Services

1. Did you contact our customer support team for any assistance or post-sale support?

• Yes

• No

2. If yes, please rate the quality of support received:

• Very Dissatisfied

• Dissatisfied

• Neutral

• Satisfied

• Very Satisfied

3. Please share your experience with our customer support team, including any suggestions for improvement:

Section 4: Future Improvements

1. Are there any additional features, products, or services you would like to see us offer in the future?

2. What can we do to enhance your overall experience with our company?

Section 5: Closing Comments

1. Is there anything else you would like to add or any other comments you have for us?

Thank you for taking the time to complete this questionnaire. Your feedback is instrumental in helping us improve our products and services. We truly appreciate your business and your opinions.

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