Lost Delivery Complaint Letter
April 8, 2051
Edgar Spencer
Customer Service Manager
ZooMoco Logistics
Virginia Beach, VA 23450
Dear Mr. Spencer,
I am writing to formally express my concern regarding a package that was supposed to be delivered to me but has not arrived. The tracking number for this shipment is FS123456789, and the order was placed on March 20, 2051.
According to the tracking information provided, the package was scheduled for delivery on March 25, 2051. However, as of today, April 8, 2051, it has yet to be received. I have checked with my local delivery service, and they have informed me that they have no record of the package being delivered to my address.
The items in this shipment are of significant importance to me, and the delay is causing inconvenience. Therefore, I kindly request that you investigate the matter and provide me with an update on the status of my delivery. Additionally, I would appreciate information on how we can resolve this issue, whether through a replacement of the items or a refund.
Thank you for your prompt attention to this matter. I look forward to your response soon.
Sincerely,
[Your Name]
[Your Email]
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