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13+ Travel Complaint Letter Templates

Did you just experience the worst holiday package tour of your life? Getting annoyed may lead you to create an incoherent and informal message to your travel agency, hotel, cruise, airline, and even travel agent. Make sure you cover everything in your letter with a formal complaint travel sample letter from us! Our letter templates feature a cover letter, application letter, or legal letter samples, but we also have selections for people experiencing a bad vacation or tour. 

63+ FREE & Premium Complaint Letter Templates - Download NOWBeautifully Designed, Easily Editable Templates to Get your Work Done Faster & Smarter.

However, not everyone experiences all inconveniences throughout the trip. Some may want to send an email about the flight sample schedule mishap and request a ticket refund. Others may want to pinpoint a bad service among a travel agency’s transportation or hotel partners. Nonetheless, we have almost everything from your collection filled with sample content that needs little to no edits. Do not hesitate to give a bad review and a few suggestions with our professionally written travel complaint letters templates

5 Steps to Write an Effective Travel Complaint Letter

Step 1: Mention the Name and Address of the Company

The complaint simple letter should be addressed to the travel company or agency under whose name the bookings have been conducted. You also need to add your complete details in the printable letter, including your email address and phone number, as this will help the agent locate your name on the booking list faster.

Step 2: Use a Polite But Firm Tone

Use a polite tone throughout the academic letter while you give an account of the disappointing service you were provided with. If you are keen on a refund, specify the amount and in what manner you want your refund credited to your account. On the other hand, if you are seeking action against a particular employee, state that you would like to see an appropriate action plan taken against him/her as early as possible.

Step 3: Keep the Letter Short

A complaint letter PDF be as brief and concise as possible, covering all the points in two or three short paragraphs. Do not go into too much detailing, as it is highly unlikely that the introduction letter will be read completely. Keep your sentences short and go straight to the point to cover the issues that deserve attention.

Step 4: Attach Sufficient Proof

If you are claiming a refund, you need to attach a copy of your tickets, booking slips, and hotel details with your complaint letter in Google Docs. The amount of refund you get will depend on the validity and correctness of the proof that you provide. Therefore be sure to preserve and submit these necessary particulars.

Step 5: Include Your Bank Details

If you are sure to receive a refund from the company, include your bank details in the intent letter at the end. On scrutinizing your complaint if you are found to be eligible for a refund, they will need your bank account number and related details to transfer your compensation amount.

13+ Travel Complaint Letter Templates

1. Complaint Letter to a Package Tour Company

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File Format
  • PDF

Size: 67 KB

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This is a sample complaint letter template that can be used as a guideline to frame a complaint letter regarding faulty hotel accommodation services during a trip. In this case, a complete refund can be demanded because the lady in question never got the services she had paid for, and she has enclosed a suitable proof of payment.

2. Simple Travel Email Letter of Complaint

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  • PDF

Size: 62 KB

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This is a complaint simple letter template but a detailed complaint formal letter in which the traveler has pointed out many issues due to which the trip was a disappointment for him/her. Although the individual has not pressed for a refund, he has given the travel agency enough reason to introspect and make amends in the future.

3. Editable Formal Travel Complaint letter

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File Format
  • Word

Size: 15 KB

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This is a well-drafted travel service complaint letter in Word that deals with the sensitive issue of discrimination against differently-abled people. Here the complainant is suffering from impaired vision and has faced problems due to lack of sensitivity by some people concerning the same. The letter is completely editable in MS Word.

4. Standard Cover Letter of Complaint

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  • PDF

Size: 118 KB

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This is a standard travel complaint formal Word letter template sample written by a customer to a travel agency, stating that he is very disappointed by the services he received on his wedding anniversary trip, the details of which are mentioned in the personal letter. The customer has made it clear that he is expecting a partial refund or a proper discount in the future.

5. Printable Letter of Complaint to Hotel

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  • Word

Size: 8 KB

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Here again, is a printable sample environment complaint letter template that a customer has addressed to the travel agency which arranged his holiday.  He found the accommodation and food below standard and is pressing for compensation since his family has had to suffer due to the unhygienic food and bad service. You can go ahead and use this template as a basic layout to write a complaint board letter of your own.

6. Sample Flight Travel Agent Complaint Letter

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  • PDF

Size: 110 KB

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This is a sample complaint letter in Pages in which the customer has given details of all the inconvenience he has had to go through because of an overbooked flight, even though he had booked his ticket in advance. The customer has demanded a refund within a definite period, to avoid escalation of the matter.

7. Travel Complaint Request Letter Format

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  • PDF

Size: 101 KB

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This template is a sample travel complaint request letter in PDF dealing with the issues faced by a now irate customer, due to the rude behavior of a crew member on a flight. The complainant does not go into further details of the incident, although he/she feels that the crew member should be reprimanded for his unruly behavior.

8. Letter of Complaint to the Tour Operator

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  • Word

Size: 8 KB

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This is a sample template that gives you the sample outline of a travel complaint letter. This complaint career letter in Word format covers all the possible issues that can be faced by customers and can be suitably personalized to suit your purpose. Since the template is created in MS Word, it is very easy to edit and print.

9. Sample Travel Agency Complaint Letter

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File Format
  • Word

Size: 11 KB

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This is a sample free complaint services letter Word that can be used by customers who may face a lot of inconvenience due to a delay in flight timings. The customer can demand suitable compensation to make up for the financial losses he has had to bear. You can easily edit and print this letter in Microsoft Word.

10. Airline Travel Complaint Letter Download

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  • PDF

Size: 83 KB

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Here is another sample template complaint letter generator in which customer service has had to face considerable distress because of her luggage being misplaced during the flight and could never be traced. The customer is thus eligible for suitable compensation as she has submitted sufficient proof regarding the matter.

11. Holiday Travel Complaint Letter Layout

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File Format
  • PDF

Size: 14 KB

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Workplace Travel Bad Service Complaint Letter

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File Format
  • PDF

Size: 62 KB

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Shareholder Travel Cruise Complaint Letter

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File Format
  • PDF

Size: 812 KB

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Travel Money Refund Complaint Letter

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File Format
  • PDF

Size: 56 KB

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This sample complaint letter generator is created to give you the simple outline of a complaint travel Word letter that involves the improper seating arrangement for children on flights. It is a professional letter to the authorities, demanding suitable action to solve the issue. This is an editable template that is easy to download and print.

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