Sample Complaint Letter

3045 Jerome Avenue

Harlingen, TX 78550

January 20, 2050

Hilda Marcello

4907 Pleasant Hill Road

Boca Raton, FL 33487

Dear Ms. Marcello,

I am writing to lodge a complaint about the recent order I received from your company, which upon delivery, I discovered was damaged. This is a clear indication of poor product handling, and it’s disappointing that a company of your prestige would allow such carelessness to occur.

The condition of the product upon arrival was unacceptable. It is expected that goods should arrive in the same condition as when they left the warehouse. This is not the case in this instance, and I am deeply dissatisfied with the service. Poor product handling is unjustifiable and I hope that after examining this situation, steps will be taken to prevent such occurrences in the future.

I kindly request a prompt response to my complaint and appropriate remedies to rectify the situation. I can be reached via my email: [email protected] or my home address as provided above. Thank you for your immediate attention to this matter.

Sincerely,

Robin Nees