Law Firm Complaint Letter

[Your Name]

[Your Address]

[City, State, Zip Code]

[Your Email Address]

[Your Phone Number]

[Date]

[Your Company Name]

[Your Company Address]

[City, State, Zip Code]

Dear [Your Company Name],

I am writing to express my dissatisfaction with the services provided by your firm in handling my legal matter. I retained your services on [Date] to represent me in a personal injury case resulting from a car accident, and unfortunately, I have encountered several issues that have left me deeply concerned.

Firstly, despite my expectations for timely communication and updates on the progress of my case, there have been significant delays in responses to my inquiries, which has caused frustration and uncertainty on my part.

Secondly, I had entrusted your firm with important documentation and information relevant to my case, but I have reason to believe that certain documents may have been mishandled or overlooked, leading to potential complications in the legal process.

Furthermore, the lack of attention to detail and apparent disorganization within your firm's handling of my case has eroded my confidence in your ability to effectively represent my interests.

As a client, I expected professionalism, competence, and dedication to my case, qualities that, regrettably, have been lacking in my experience with your firm. I am disappointed by the level of service I have received and the impact it has had on my legal matter.

I urge you to address these concerns promptly and take corrective action to rectify the shortcomings in your firm's handling of my case. Additionally, I request a detailed explanation of the steps that will be taken to resolve these issues and ensure that my interests are prioritized moving forward.

Please consider this letter as a formal complaint and an opportunity to improve the quality of service provided by your firm. I expect a prompt response within [14] days to discuss these matters further and work towards a satisfactory resolution.

Thank you for your attention to this matter.

Sincerely,

[Your Name]