Staff Training Schedule
Prepared by: [Your Name]
Introduction
Welcome to the Staff Training Schedule for [Your Company Name].
This comprehensive training program is designed to equip our new servers and kitchen staff with the skills and knowledge necessary to deliver exceptional service and uphold our high standards. Below is an outline of the training sessions planned to ensure you have a smooth and enriching onboarding experience.
Week 1: Orientation and Introduction
Agenda:
Welcome and Introduction to [Your Company Name]
Overview of Restaurant History and Values
Tour of Facilities
Introduction to Team Members
Week 2: Front of House Training
Date: January 8-12, 2050
Time: 8:00 AM - 4:00 PM
Location: Front of House
Agenda:
Understanding Customer Service Standards
POS System Training
Menu Knowledge and Food Pairing
Handling Customer Complaints
Week 3: Back of House Training
Agenda:
Food Safety and Hygiene Practices
Kitchen Equipment Operation
Food Preparation Techniques
Teamwork and Communication in the Kitchen
Week 4: Advanced Training
Agenda:
Wine and Beverage Pairing
Upselling Techniques
Special Event Preparation
Mock Service and Role Play
Final Evaluation and Certification
Agenda:
Review of Training Program
Individual Performance Assessment
Certification Presentation
For any questions or adjustments to this schedule, please contact [Your Email] or visit [Your Company Website]. We look forward to welcoming our new team members to [Your Company Name].
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