Customer Service Officer Cover Letter Template

CUSTOMER SERVICE OFFICER COVER LETTER

[October 19, 2044]

[Octavius McMillan]
[The Hiring Manager]
[9701 NE Harper’s Island Drive
Annapolis, Maryland 21411]

Dear [Mr. McMillan],

Hearing that you’re looking for a Customer Service Officer, I hastened to send my resume for your consideration. As an experienced team player and a result-oriented professional, I positively believe that my checklist of skills and qualifications will play a vital role in producing a positive outcome for the projects, duties, and other tasks that will be assigned to the team.

In my four years of experience as a Customer Service Officer, I make sure to always provide the first-call resolution to every customer concern or inquiries about the products and services of my former company; includes suggesting other products or services, offer compensation or waive excess fees if required, create a ticket for unsettled issues, and make follow-up calls to ensure that customer satisfaction has been delivered. Because of this, I was consistently included on the list of top employees for five consecutive months.

My established dedication to always improve the delivery and quality of every customer service experience and adherence to hit and exceed the sales target will surely contribute greatly to the success of your team in this role. You can also find more of my job specifications in the resume that I'm enclosing with this letter.

Thank you for taking your time in reviewing my application. I hope to communicate with you soon to discuss more about this wonderful opportunity.

Respectfully, 

[Kenneth C. Dillard]
[(828) 506-9958]
[[email protected]]