How to Fix Microsoft Whiteboard When it is Not Working

How to Fix Microsoft Whiteboard When it is Not Working

Microsoft Whiteboard may sometimes have an issue when connecting with the online servers of Microsoft Office, as it relies on the server to work. One of the best ways to fix this issue is by ensuring the user’s local firewall has allowed Microsoft Whiteboard access to the internet.

• Step 1: Open Firewall

  
  To start this fix, the user must first access the control panel of their current PC or laptop. By pressing the “Windows + R” key on the keyboard, the user will be able to open the run panel.

• Step 2: Access Control Panel

  
  The run panel allows the user to type out the name of a program and run it on the PC or Laptop. After the user has opened the run panel, they will need to type the word “control” in the empty field and press the “OK” button.

• Step 3: Open Windows Firewall Defender

  
  
  When the user has clicked the “OK” button, the Control Panel will open as a separate window. The user will need to access the Windows Defender Firewall option, which can be entered by clicking the “Windows Defender Firewall” button on the window.

• Step 4: Access the Allow an App or Feature Through the Windows Defender Firewall Window

  
  In this window, the user can adjust and edit their preferences when it comes to the local firewall of their PC or laptop. To allow Microsoft Whiteboard to interact with the internet, they will need to press the “Allow an app or feature through the Windows Defender Firewall” button on the left side of the screen.

• Step 5: Allow Microsoft Whiteboard

  
  After the user has clicked the button, the user can now adjust and allow specific programs to interact with the net. Select the Microsoft Whiteboard App from the list, and check all the boxes to let it go through the firewall.