8+ Customer Analysis Templates

Customer analysis is important to ensure that your company is meeting the demands of your customers. Once this is achieved, you can expect your profits to boost. These templates can be broadly categorized into business case templates, competitor analysis templates, and the importance of customer feedback of your products. Here, we have provided a list of some customer analysis templates, up for download, that would better help you to increase your profits and in turn help your product rise to its true potential. You may also see Business SWOT Analysis Templates.

Competitive Customer Analysis Template

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  • PDF

Size: 276 KB

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The template is made up of 7 crucial tasks to better understand customer interest and competitor work patterns. They include, first reviewing the competitor profile, calculating the advantages your company holds in terms of its qualitative and quantitative analysis, appealing to the target audiences with your product and analyze market shares. The next thing done, is checking whether the product/service file is to the customer’s need and then complete a SWOT analysis for your company. You may also see Gap Analysis Template.

Business Case Customer Analysis Template

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  • PDF

Size: 472 KB

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The template can be used to express business related services to better design customer analysis. The template includes built-in spaces for one to overwrite the actual information, making it easy to fill in data and tags, include unclassified, fuou(for official use only), and classified.

Customer Profitability Analysis Template

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  • PDF

Size: 603.7 KB

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The template includes customer profitability tips, where one can analyze the needs of the customer for better success at one’s business. Contents include better customer profitability analysis and its advantages for the business and improving it. The template includes graphical representations for improving analysis methods.

Significance of Customer Feedback Analysis Template

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  • PDF

Size: 611 KB

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The template illustrates the need and usefulness of customer feedback surveys and how they can be better implemented for better profit at business. The template better focuses on the significance of analysing customer feedback in health care departments. The importance of analysing customer feedback is to improve the quality of work and ensure complete customer satisfaction.

Customer Service Analysis Template

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Size: 867 KB

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This template includes customer service strategies and how to implement them. It better illustrates the methods in tabular formats. Also, the template discusses staff requirements, department responsibilities, contract operations supports and statistics. The strategies included can be used to increase the profits of your business.

Customer Analysis Marketing Plan Template

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  • Docx

Size: 133.6 KB

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Customer Needs Analysis Template

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  • PDF

Size: 921 KB

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Voice of Customer Analysis Template

 

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  • PDF

Size: 154.8 KB

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> How to Write a Customer Analysis for a Business?

While writing a customer analysis,one must take the target audience of their company and the needs of the customer into consideration. It is important to identify the customer and realise basic customer satisfaction strategies. Define the primitive need of your customers and take these questions into while analysing them. You may also see Market Analysis Template.

  • How many potential customers are there?
  • Is the number of potential customers growing or decreasing?
  • What is the business revenue of the customer?
  • Where are the customers?
  • What lifestyle, goals or other information do you know about the customer?
  • Is price important to these potential customers?

How to analyse your customer?

While analysing the type of your customers, you must take their demographic profiles and their buying behaviour into account. This is advantageous, as you could better know the backgrounds of your customers. You can recognize the factors making them buy your products and thus increase your profits. Also, keep in mind that the products they buy from your competition and what advantages their product holds against yours. What is the feature most wanted by your customer and their basic demands from your product?The most important part of analysing your customer is considering whether the customers would return or not and whether their number is increasing. You may also see Conduct a Job Analysis with Job Analysis Templates.

What is a competitive analysis?

Competitive analysis is the assessment of marketing strategies and management of your potential competitors. The defensive strategies can be better conjured up for when you draw out a detailed competitive strategy. Determine how your competition paves their way into profiting their business and come up with plans that provide entire customer satisfaction. Put your customers before your profits and the profits will immediately yield. You may also see Break Even Analysis Templates.

Customer analysis templates would help your company ensure better recognition of customer needs and demands that would, in turn, benefit your profits. Customer analysis includes taking your competition into consideration and increase the potential of your products.

by Bethany Mota

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