Customer service is essential. When we go to a restaurant, we expect good food, quality and above all, good service. That is what takes us back to a restaurant. But what if the restaurant you recently visited failed to abide by your instructions or pressed unspecified charges on you for a particular service? You need to send the management with a proper complaint letter stating your grievances. This is when you need complaint letter templates to guide you on what to write in a complaint letter.
5+ Restaurant Complaint Letter Templates
1. Restaurant Complaint Letter Template
Visited the new restaurant in your town recently, but the waiter was too rude to you? Let the manager of the restaurant know! You can write a complaint letter or we can write one for you. Have a look at the customizable sample complaint letters on our website that you can download in your favorite file format, be it Google Docs, Apple Pages or MS Word. Download this Restaurant Complaint Letter Template with its premium format and layout that will help you write that complaint letter easily.
2. Sample Restaurant Complaint Letter Template
It’s fun to hang out with friends and have delicious food at a restaurant. But your experience was ruined with the bad food quality and restaurant service. They wasted a lot of time delivering your food. It’s natural to have a grievance. Don’t you know about complaint letters? Write one for yourself with the help of this Sample Restaurant Complaint Letter Template that is downloadable for you in PDF so that you can follow the proper format and outlook.
3. Restaurant Complaint Letter for Bad Service
Be a responsible customer and report about the bad service that you received from the restaurant you just visited. Don’t worry we have the perfect template for your complaint letter. This Restaurant Complaint Letter for Bad Service comes with the ready-made layout so you can write your complaint letter without a fret. Our website offers multiple other letter sample templates that you can download and use according to your convenience.
7 Steps to Write a Restaurant Complaint Letter
Step 1: Start With the Date
Start the complaint letter with your name and address. Begin with a greeting like “Hello Sir/Madam” and then mention the date of writing the letter. Don’t forget to mention who is the letter is addressed to and their address.
Step 2: Proper Subject Line
The manager of the restaurant might receive numerous emails throughout the day to look into. There are chances of your mail getting lost. That is why it’s important to mention an appropriate subject line that would immediately get the manager’s attention.
Step 3: Explain the Event
Next comes the body of the complaint letter. Mention in detail what exactly happened the mentioned date. When did you visit the restaurant? who did you visit with? Who was the person waiting at your table? Add any extra information relevant to the incident if required.
Step 4: Mention the Outcome of the Event
This is the main part of your complaint letter, where you mention the unfortunate outcome as a consequence of the incident. You should mention if the incident affected you physically or emotionally and to what extent. This will become the reason of writing the complaint letter.
Step 5: State Your Demand
If the incident affected you greatly or cost you a huge amount, you can demand returns or any free services, and the restaurant is bound to oblige if your complaint is legit and requires immediate attention. Avoid demanding any impractical returns that might ruin the gravity of your complaint letter.
Step 6: Request Investigation
After stating your demands you should request the receiver to look into the matter and see if your demand is possible to fulfill. Since you’re a valuable customer to the restaurant, there are chances they’ll do whatever they can for your inconvenience.
Step 7: Closing Statement
After properly crafting the letter, now you have to close it with your name and signature. You might use closing options like “Thank you” or “Regards” to close officially.
4. Basic Restaurant Complaint Letter
Have you been charged extra on the service of the restaurant you visited yesterday? It’s not too late. You can make sure of getting it back by writing a complaint letter the esteemed management. Don’t worry about how to start. We provide the best customer complaint letter templates on our websites that you can use for this purpose. You can also avail of this Basic Restaurant Complaint Letter which comes with a user interface for you.
5. Restaurant Complaint Letter Format
Regret visiting a newly opened restaurant? Was the service awful? Don’t worry we have the solution for you. Use this Restaurant Complaint Letter Format to write a proper complaint letter that the management won’t be able to deny. You can download this template in PDF format and make sure your grievances reach the deserving person.
6. Restaurant Complaint Letter Example
If you need an effective template to write your complaint letter, make sure you download this Restaurant Complaint Letter Example in your desired PDF format. You can customize your details and add to the template so you can inform the manager about whatever bothered you. There are multiple complaint letter formats on our website that you can download and use to express your grievances.