Grievance Handling Checklist HR
Grievance Handling Checklist
The purpose of this document is to provide a structured guide for HR officers in managing and resolving employee grievances, ensuring transparency, compliance with legal standards, and preventing future issues.
June 10, 2050
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Checklist Item |
Details/Notes |
Status |
Date |
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Initial Reporting |
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Receipt of Grievance |
Mode: Written/Oral/ Anonymous |
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June 15, 2080 |
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Acknowledgment of Grievance |
Confirm receipt within |
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Preliminary Assessment |
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Verify grievance details |
Check clarity, specific concerns |
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Determine severity |
Minor/Major/Critical |
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Investigation |
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Assign Investigator |
Name/Title |
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Gather Evidence |
Documents, interviews, etc. |
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Document findings |
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Resolution Process |
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Propose possible solutions |
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Communicate proposed solution to aggrieved party |
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Obtain feedback |
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Implement final resolution |
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Closure |
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Communicate resolution to relevant stakeholders |
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Update Grievance Register/Database |
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Follow-up |
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Check with aggrieved party after 2 months |
Confirm resolution satisfaction |
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Review & update company policies if necessary |
Prevent future grievances |
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Documentation |
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Ensure all steps & decisions are well-documented |
For transparency & future reference |
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Comply with legal & regulatory standards |
Ensure adherence to labor laws, etc. |
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HR Officer Handling the Case: John
Contact Information: [email protected]
