Marketing Product FAQ Checklist
Use this checklist to ensure your FAQ is clear and addresses the common queries.
| Does the FAQ have a clear and descriptive title? |
| Is the font style and size consistent throughout the FAQ? |
| Are questions phrased in a clear and concise manner? |
| Do questions use straightforward language and avoid jargon? |
| Are answers detailed and comprehensive, providing all necessary information? |
| Are answers concise and to the point, avoiding unnecessary verbosity? |
| Are relevant images, diagrams, or screenshots included to enhance understanding? |
| Are hyperlinks included to direct users to relevant resources or further information? |
| Have you conducted thorough research to identify common user questions and pain points? |
| Has the FAQ been reviewed by colleagues or stakeholders for accuracy and clarity? |
| Does the FAQ use language that resonates with the target audience? |
| Are search results presented in an organized and user-friendly manner? |
| Is the FAQ accessible and easy to navigate on mobile devices? |
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