Sales Client Feedback Evaluation after Closing

Sales Client Feedback Evaluation
After Closing

Date: [Date]

We sincerely appreciate your business and value your feedback to enhance our services. Your input is invaluable to us. Please take a moment to provide your thoughts on the sales process and our performance.

I. Sales Experience

  1. Overall Experience: Please rate your overall experience with our sales team on a scale of 1 to 5, with 5 being the highest.

  • 1

  • 2

  • 3

  • 4

  • 5

  1. Sales Representative: Please rate your thoughts on your Sales Representative's professionalism, responsiveness, and knowledge.

  • 1

  • 2

  • 3

  • 4

  • 5

  1. Communication: How would you rate the clarity and effectiveness of communication during the sales process?

  • 1

  • 2

  • 3

  • 4

  • 5

II. Product/Service Satisfaction

  1. Product/Service Quality: Please rate your satisfaction with the quality and functionality of the product/service you purchased.

  • Very Dissatisfied

  • Dissatisfied

  • Neutral

  • Satisfied

  • Very Satisfied

  1. Delivery and Timing: Were the delivery and timing of the product/service in line with your expectations?

  • Very Dissatisfied

  • Dissatisfied

  • Neutral

  • Satisfied

  • Very Satisfied

III. Post-Sales Support

How would you rate our post-sales support, including issue resolution and follow-up?

  • Poor

  • Fair

  • Good

  • Very Good

  • Excellent

Thank you for taking the time to complete this feedback evaluation. Your insights are crucial in our commitment to continuous improvement.

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