Cleaning Services Employee Training Needs Assessment
Start this needs assessment by filling in the required employee information and your personal information. Check off the options that correspond to the answers of the sections herein and provide details as required. Based on the evaluation, specify what type of training the employee needs most.
Employee Information
Name: | |
Role/Position: | |
Length of Service: | |
Previous Training: | |
Assessor Information
Assessor | Role/Position | Contact Info | Date |
|---|
| | | |
Knowledge of Cleaning Procedures and Protocols
Criteria | Yes | No |
|---|
Does the employee understand the general cleaning protocols? | | |
Can the employee identify and properly use cleaning supplies and equipment? | | |
Is the employee familiar with the safety measures associated with using cleaning chemicals? | | |
Professionalism and Customer Relations
Criteria | Excellent | Good | Average | Below Average | Poor |
|---|
How is the employee's attendance and punctuality? | | | | | |
Rate the employee's ability to work in a team. | | | | | |
Does the employee practice good customer service skills? | | | | | |
General Observations/Recommendations
No. | Observations/Recommendations |
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| |
| |
| |
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Training Needs
No. | Recommended Training | Rationale |
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Certification
I certify that the assessment of the employee training needs above is accurate complete to the best of my abilities.
Date: [Month Day, Year]
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