Product Warranty Inquiry Letter
November 27, 2055
To: Customer Service Department
TechCo Electronics
456 Tech Drive
Chicago, IL 60601
Dear Customer Service,
I hope this letter finds you well. I am writing to inquire about the warranty for a product I recently purchased from TechCo Electronics. Below are the details of my purchase:
Product Name/Model: TechCo UltraPhone X200
Purchase Date: October 15, 2055
Invoice/Order Number: INV12345678
Serial Number: TCX200-987654321
I am reaching out to confirm the terms and conditions of the warranty for this product, specifically regarding a malfunction with the touch screen that has become unresponsive in certain areas. I would appreciate your guidance on how to proceed with a potential claim or to resolve the issue under warranty.
Additionally, could you please provide the following information:
The duration of the warranty and coverage details.
Any specific procedures or documentation required for filing a warranty claim.
Any authorized service centers or locations for warranty-related repairs or replacements.
I would be grateful for your prompt assistance in addressing this matter. Should you need any further information from my end, please do not hesitate to reach out.
Thank you for your attention to this request. I look forward to your response.
Sincerely,
[Your Name]
[Your Email]
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