APOLOGY LETTER FORMAT
May 15, 2052
Ms. Lyda Fadel
GoWorld
Metropolis, NY 10012
Dear ,
I am writing to apologize for the delay and issues with your recent order of the . We understand how frustrating this must be and are sorry for the inconvenience.
At [Your Company Name], we aim to provide the best service, but in this case, we fell short. We are taking steps to ensure that this does not happen again and are working to resolve the situation as quickly as possible.
To make it right, we are offering you a discount on your next purchase, and we have extended your warranty for an additional years. If you need further assistance, please feel free to contact me at [Your Company Number] or [Your Company Email].
Thank you for your understanding, and we appreciate your patience.
Sincerely,
[Your Name]
[Your Email]
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