Multilingual Sales Checklist
Prepared by: | [Your Name] |
Company Name: | [Your Company Name] |
Preparation Phase
Task | Done (✔) |
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Research target markets and identify relevant languages | |
Understand key cultural differences and preferences | |
Ensure all sales materials are accurately translated | |
Adapt product offerings to meet local needs and preferences | |
Confirm translations are accurate and culturally appropriate | |
Sales Communication
Task | Done (✔) |
---|
Ensure the sales team is proficient in the target language or provide support | |
Develop localized email templates for different sales stages | |
Create customized phone scripts for client outreach in the target language | |
Ensure social media content is localized for target markets | |
Create multilingual marketing content for online campaigns | |
Client Interaction
Task | Done (✔) |
---|
Personalize client greetings and introductions based on language | |
Adjust product presentations for cultural relevance | |
Translate contracts, proposals, and agreements for clients | |
Offer multilingual support for all customer inquiries | |
Provide localized payment and pricing information | |
Post-Sales Follow-Up
Task | Done (✔) |
---|
Create multilingual feedback and satisfaction surveys | |
Send follow-up emails or calls in the client’s preferred language | |
Translate customer reviews and testimonials for promotional use | |
Customize follow-up messages to respect cultural and time preferences | |
Ongoing Maintenance
Task | Done (✔) |
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Continuously update sales materials based on feedback and market changes | |
Monitor language trends and adapt communication strategies accordingly | |
Offer regular language and cultural sensitivity training for the sales team | |
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