Export Sales Process Checklist
Prepared by: | [Your Name] |
Company Name: | [Your Company Name] |
1. Initial Customer Inquiry and Assessment
Description | Status |
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Review the customer's inquiry to fully understand their needs and requirements. | |
Confirm the details and availability of the product requested. | |
Provide an accurate pricing quote based on the inquiry and product specifications. | |
2. Negotiation and Agreement
Description | Status |
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Confirm sale terms (delivery, payment). | |
Negotiate the price, payment terms, and any applicable discounts. | |
Finalize the sales agreement and ensure both parties sign to confirm the deal. | |
3. Order Confirmation and Processing
Description | Status |
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Confirm the order with the customer and send an order confirmation. | |
Enter the order details into the sales system for processing. | |
Check if the product is available or if production is needed. | |
Conduct quality control checks to ensure product standards. | |
Prepare a proforma invoice for the customer and customs purposes. | |
4. Shipping and Documentation Preparation
Description | Status |
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Choose the best shipping method (sea, air, or land). | |
Prepare all required export documents, including the commercial invoice, packing list, and certificate of origin. | |
Ensure compliance with customs regulations in the destination country. | |
Arrange for insurance to cover the goods during shipping, if necessary. | |
5. Export Shipment and Customs Clearance
Description | Status |
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Schedule the pickup or delivery of goods to the port or warehouse. | |
Make sure the products are properly packaged and labeled for export. | |
Submit all required documents to customs for export clearance. | |
Track the shipment to ensure it is delivered on time and without issues. | |
6. Final Delivery and Customer Receipt
Description | Status |
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Confirm with the customer that the goods have been delivered. | |
Ensure the customer receives all necessary delivery documentation, such as the proof of delivery. | |
Provide customer support for any post-delivery issues or claims. | |
Send the final invoice to the customer, including any extra charges like taxes or duties. | |
7. Post-Sale Follow-Up
Description | Status |
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Request feedback from the customer to improve future sales. | |
Address any issues the customer may have after receiving the goods. | |
Review the entire export process for any improvements. | |
Update the customer on new products or offers. | |
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