Free Customer Service Flow Chart
The Customer Service Flow Chart outlines the structured process of handling customer inquiries and issues efficiently. It begins with collecting customer information and identifying the problem. If the issue is technical, it is transferred to the technical support team; otherwise, the representative provides a direct solution. After assistance is given, customer satisfaction is assessed. If the customer is not satisfied, the issue is escalated to a supervisor for further handling. The process continues with follow-up actions to ensure the problem is fully resolved. Once the issue is successfully addressed and the customer is satisfied, the case is closed, marking the completion of the service process.
