Free Return Process Flow Chart
The Return Process Flow Chart outlines the systematic procedure followed when handling product return requests from customers. The process begins with receiving a return request and verifying its validity. If the request is valid, the return is approved; otherwise, it is rejected, and the customer may choose to appeal the decision. If an appeal is made, it is reviewed to determine whether it will be approved or denied. Once a return is approved, the product is received and inspected to check for defects and warranty status. Depending on the findings, actions such as refund processing, repair, or charging the customer are taken. Throughout the process, customers are notified of updates, and records are properly archived. The procedure concludes with communication closure and case finalization, ensuring that all steps—from request to resolution—are completed efficiently and systematically.
