A service level agreement is a document that is presented to the clients of a service provider formally. This agreement sample specifies the scope, nature, and terms and conditions of the service to prevent future complications from occurring.
19+ Sample Service Level Agreement Templates
Service Level Agreement Template
Get yourself this professionally designed service level agreement template that can define the level of service one normally expects from a service provider. This template document is guaranteed to provide you with everything that you will ever need. An agreement like this will be based on the output, but regardless of that, you can be assured of its high quality and easily editable nature. It comes in a versatile variety of file formats for you to choose from.
Simple Service Level Agreement Template
If you are running a company that extends their services to other clients, then you can take the help of the above service level agreement template. It consists of a ready-made standard document that contains all terms and conditions required for any service agreement. Just fill in your essential information into the document wherever necessary and be finished in no time.
Service Level Agreement Contract Template
Be able to readily prepare a comprehensive and fair contract that defines the service levels your service provider must comply by using this professionally planned service level agreement contract template. By downloading this contract template, you can easily outline the services and define both the acceptable and unacceptable service levels.
HR Service Level Agreement
Present a well-formatted service level agreement for the commitment between the human resources and a client using this premium ready-made HR service level agreement. This file is pretty easy to use and is available in many file formats. It is intended to effectively explain the key services an HR provides along with the quality standards that will be agreed upon. The template is professionally outlined and well-researched to ensure users of the utmost quality and to provide them with a user-friendly experience.
Consulting Services Agreement
If you are in search of a contract that defines the terms and conditions between you and your client, then you must absolutely check this consulting services agreement out! It is best suitable to use for businesses that practice in different areas of work. This particular file will help in supplying clients with your services and in protecting their interests while also assuring that the compensation will be allocated to you properly once the services have been completed.
Simple Restaurant Service Level Agreement Template
Running a restaurant is never easy, but you can do so better if you have a plan and an agreement for any kind of a contract with your investors ready. With the help of the above template, you can be ensured of a legally-binding document that is set in place for the provision of certain services from a third party. You can easily and effortlessly outline all your specific details. Check the agreement template in Word for more detailed information.
Printable Service Level Agreement
The above service level agreement is a multi-page service-level template, which will help you create a working agreement faster, as it already outlined the most important points for you. All you have to do is download and edit it the way you like best. Fill it with your details and you are good to go. Creating legal service-level agreements has never been this easy as it is totally customizable and can be edited to meet your needs perfectly. Try it out now!
Child Care Service Agreement Template in Word
Caring for someone else’s children will require a lot of work, effort and is very time-consuming. When you are doing so, you need to make sure that you are clear on the coverage and limitations of the services you provide. You can make an agreement for this with the help of the above template effortlessly. It is easy to edit and can be customized in the way you like best and in the way that suits your needs most. Also, make sure that the clients are very much aware that they know why they are paying you.
Simple Outsourcing Services Agreement Template
Outsourcing can be defined as the way of obtaining goods or services from a provider outside on a contract basis. Not all work can be done in-house, and the above agreement template ensures that all work done outside the office is made official and legal. Download the agreement, edit it with the details you need and customize it the way you like.
Master Professional Services Agreement to Print
Service agreements should always be professional and easily understandable to all the people who are involved in it. Creating a professional agreement can be a tough job, so you can do so effortlessly with the help of the above template. It can be easily edited and customized in a way that suits your needs and requirements best. Agreement templates in Google Docs will make it easier for you to share these documents digitally as well.
Editable Marketing Services Agreement Template
The benefits of such a document are many and obvious: For the service provider, it will foster confidence and clarity of expectation, as well as trust, with their customers. For service users, they will be able to make an informed decision, they will know what to expect, and they can make a case if the terms of the level of service are not met.
HR Service Level Agreement Template
Training Service Level Agreement Template
Security Service Level Agreement Template
Business Service Level Agreement Template
Customer Service Level Agreement Template
Maintenance Service Level Agreement Template
Marketing Service Level Agreement Template
Payroll Service Level Agreement Template
Recruitment Service Level Agreement Template
What Is a Service Level Agreement?
Service is a vague concept that cannot be easily billed at a unit price as with physical commodities. It is also tricky to establish between provider and end customer what constitutes satisfactory “quality” service because it is intangible.
The service level agreement (SLA) is the kind of contract with the following roles:
- It defines and describes the service.
- It defines the level of quality that can be expected.
- It lays out the responsibilities of each party in the agreement (provider and user).
- It details the grounds for termination of the agreement, or when the agreement does not apply.
If there is any inconsistency between what is agreed to in the agreement and the actual service rendered, the end customer has legal grounds to file a complaint or take some other legal measure. Legal agreement templates available online will help you get a better idea of how to create the right legal agreements for your organization.
A Salesforce study found that 70% of consumers will tell their friends about the good customer service experience they received from a business.
However, 60% of the respondents also said that they share with other people their bad experiences, too.
Nowadays, one of the essential services individuals and businesses seek for is the internet. According to BroadbandNow, the United States has 2665 Internet service providers as of this writing.
Where You Can Expect a Service Level Agreement
A service agreement template is more often used only in industries where an ongoing service is expected, usually with a periodical payment of fees.
- Training Service Level Agreement – Used by personal training consultants or training agencies.
- HR Service Level Agreement – Used by the HR service of a university to describe to the shareholders the key services they provide and the quality standards they are employing.
- Security Service Level Agreement – Demonstrates a critical area in most need of SLAs: security services run from cloud computing servers.
- Maintenance Service Level Agreement- Which also includes parameters for work standard based on an urgency rating matched with response time and completion time.
- Marketing Service Level Agreement – This is a type of agreement that the marketing agencies sign along with their clients.
You might also expect a non-disclosure agreement template to come into effect in such partnership situations where the service provider’s methods become competitive corporate intelligence.
Related Template for Service Providers
If you are an LLC in the business of providing service, you will also need an operating agreement template. While a service level agreement is a pact between you and your customer for a certain quality of service, the operating agreement is a pact between you and your partners in a multi-member firm, where you accept and agree to operate in a certain level.
Making use of these above service level agreement templates will allow you to come up with an industry standard contract that you to can present to your clients. The templates are easily available for you to edit and customize in the way you like best. There are many agreement templates sample available for you to check out, as it is easier to create word documents anytime.