Table of Contents
- 5 Steps To Create A Crisis Plan
- 8+ Crisis Plan Templates
- 1. Crisis Communication Plan Template
- 2. Crisis Management Plan Template
- 3. Crisis Plan Template
- 4. Restaurant Crisis Management Plan Template
- 5. Crisis Communication Plan Template
- 6. Crisis Management Plan Template
- 7. Crisis and Disaster Planning
- 8. Crisis Management Plan
- 9. Crisis Support Plan
8+ Crisis Plan Templates
No matter how established an organization or a business may be, it can never avoid mishaps of one form or another. Whether it’s a communication, marketing or customer service faux pas, the way you respond to the imminent crisis will determine your capability to hold your customers’ trust. Either you’ll rise to the challenge and get a much-needed boost or never recover from the damage. You’ll get to decide this through effective crisis planning.
5 Steps To Create A Crisis Plan
Step 1: Gather A Team
Have a brainstorming session with your fellow leaders to evaluate and identify the people who will be part of your crisis team. Once you know who they are, ask them to draft the plan with you. In choosing your planning team, consider a few factors such as experience in crisis management and being in the community.
Step 2: Understand The Situation
Involve all your top stakeholders in your planning process or include them in communicating the details of the plan. Whenever you’re asked for a comment or an assessment of the situation, never say “no comment.” Even if you have no authority to say your take on a situation, you can expect people to consider your silence as guilt.
Step 3: Appoint Your Spokesperson
The spokesperson is perhaps the most important individual in the crisis plan. They should know how to deal with the news and social media. You can appoint different spokespersons depending on the crisis or the seriousness of the situation. In the same way, you can also have one spokesperson for the whole plan.
Step 4: Make A List Of Constituents
Audience varies depending on the organization. In general, organizations have up to eight groups it should communicate with when a crisis happens, although the exact number will also differ in terms of the type of business. Your major constituencies are made up of employees, the media, your customers, owners, partners and stockholders.
Step 5: Develop A Strategy
With the ease to which people react and create a massive response in social media, organizations, private or nonprofit cannot afford to make the same mistake twice. However, your company may have too much to lose if it issues a public apology since it may have certain constraints that could affect a strategic response.
8+ Crisis Plan Templates
1. Crisis Communication Plan Template
Do you have an established public brand that needs protection at all costs? If yes, you will find good use to this crisis communication plan template, especially if your organization wants to stay two steps ahead of the bad news. Go ahead and download this template in all versions of Google Docs, MS Word and Pages.
2. Crisis Management Plan Template
List down potential risks hazards in your promotional efforts and marketing campaign as well as any other area that may affect your reputation. Draft a plan by using this crisis management plan template, professionally-designed to meet your planning needs. Download and print the article in any compatible device.
3. Crisis Plan Template
Ever wondered how other companies handle damage control and get through tough situations before the public demand an explanation? They always have a plan and you need one too. Download this template in Google Docs, MS Word and Pages. Then print and edit the file as you see fit.
4. Restaurant Crisis Management Plan Template
A crisis in an organization would happen whether you want to or not and you’ll have to be ready to respond. This sample restaurant crisis management plan is the perfect tool for you. Crisis response needs to be communicated properly as well. Download this template now in its flexible formats and customize as to the needs of your company.
5. Crisis Communication Plan Template
Want to handle a situation that won’t push your management team over the edge? Get this crisis communication plan template, designed with the best quality to aid you in your planning process. Download the file and fill in your own content. Edit and print in any computer or mobile device.
6. Crisis Management Plan Template
It’s important for an organization to plan ahead for them to handle emergencies, especially if you want control over inevitable mishaps. Make use of this well-organized crisis management plan template available for download in MS Word and Pages. Edit and customize the file according to the needs of the likely situations or crisis you will face.
7. Crisis and Disaster Planning
Do you want to manage unforeseen emergencies better before it creates greater damage in any area of your business? You might as well get this sample crisis and disaster plan to serve as your guide in creating or finalizing the one you have drafted with your team. All you have to do is click on the download button, and you’re all set!
8. Crisis Management Plan
Manage your crisis response effectively by putting together a crisis plan to handle emergencies. Respond immediately by using this topnotch sample crisis management plan. Personalize the content based on what you want to address and feel free to print the document anywhere, anytime. What are you waiting for? Download this template now!
9. Crisis Support Plan
Are you looking for a document that can make your crisis planning process easier? You don’t have to look very far. With this sample crisis support plan, you’re bound to have a good head-start in getting your own team to finalize a crisis response strategy. Downloading this template would be easier for you rather than having to start from scratch.