Bank Error Correction Letter
Johnnie Diaz
Dispute Resolution Officer
Blackstone Ventures
4046 Wood Street
Wood Dale, IL 60191
Phone: 222 555 7777
Email: jdiaz@blackstone.com
September 1, 2060
Ms. Lisa Zeller
547 John Calvin Drive
Wood Dale, IL 60191
Dear Ms. Zeller,
I hope this letter finds you well. I am writing on behalf of Blackstone Ventures to address an error or discrepancy that has occurred in your recent banking transactions.
After a thorough review of your account records, it has come to our attention that there was a mistake in the calculation of your last month's statement. The error resulted in an incorrect deduction of $500 from your account. We sincerely apologize for any inconvenience this may have caused you.
Please be assured that we have already rectified the error in our system and adjusted the balance in your account accordingly. The correct balance after the adjustment is $35,500. You can verify this by accessing your online banking portal or by visiting any of our branch offices.
Once again, we apologize for any inconvenience this error may have caused. If you have any further questions or concerns regarding this matter, please do not hesitate to contact our customer service department at 222 555 7777. Our team will be more than happy to assist you.
Thank you for your understanding and cooperation in resolving this matter. We greatly value your relationship with Blackstone Ventures and remain committed to providing you with the best possible banking experience.
Sincerely,
Johnnie Diaz
Dispute Resolution Officer
