Letter Of Explanation
[YOUR NAME]
[YOUR POSITION]
[YOUR COMPANY NAME]
[YOUR COMPANY ADDRESS]
[YOUR EMAIL ADDRESS]
[YOUR PHONE NUMBER]
[DATE]
[RECIPIENT'S NAME]
[RECIPIENT'S POSITION]
[RECIPIENT'S COMPANY NAME]
[RECIPIENT'S COMPANY ADDRESS]
Dear [RECIPIENT'S NAME],
I hope this letter finds you well. I am writing to provide a comprehensive explanation regarding the delay in completing the project [PROJECT NAME], due on [ORIGINAL DEADLINE].
The circumstances surrounding this delay are as follows: On [DATE OF DEADLINE], our team encountered unexpected technical issues with our project management software, which significantly impeded our progress. Despite our best efforts to resolve these issues promptly, the complexity of the problem required additional time and resources to address effectively.
To support this explanation, I have included detailed incident reports from our IT department outlining the nature of the technical issues encountered and the steps taken to mitigate them. Additionally, I have attached communication records documenting our efforts to keep all stakeholders informed of the situation throughout the process.
I want to assure you that our team is fully committed to completing the project with the utmost quality and efficiency. Moving forward, we have implemented measures to prevent similar technical issues from derailing our progress, including regular software updates and enhanced troubleshooting protocols.
Thank you for your understanding and patience in this matter. Should you have any further questions or require additional information, please do not hesitate to reach out to me directly at [YOUR PHONE NUMBER] or via email at [YOUR EMAIL ADDRESS].
Warm regards,
[YOUR NAME]
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