Hotel Housekeeping Manager Resume
Phone | [YOUR PHONE NUMBER] |
Address | [YOUR ADDRESS] |
LinkedIn Profile | https://www.linkedin.com/in/your_own_profile |
I. Professional Summary
Proven ability to implement efficient cleaning processes, train staff on best practices, and maintain compliance with all health and safety regulations. Adept at handling budgets, inventory, and scheduling to ensure both efficiency and quality in operations.
II. Education
III. Professional Experience
Housekeeping Manager | [CURRENT COMPANY NAME] | [START DATE]- Present
Managed a team of 25 housekeeping staff, ensuring high standards of cleanliness and efficiency were maintained across the property.
Developed and implemented training programs for new staff, focusing on guest satisfaction and adherence to hotel policies.
Oversaw inventory management, ordering supplies as needed, and managing budgets to align with operational goals.
Conducted regular inspections and audits to ensure compliance with health and safety regulations.
Addressed and resolved guest complaints and issues promptly and professionally.
Assistant Housekeeping Manager | [PREVIOUS COMPANY NAME] | [START DATE]-[END DATE]
Developed cleaning procedures and schedules for rooms and common areas, resulting in improved guest satisfaction ratings.
Coordinated with other departments to ensure seamless operations and exceptional guest experiences.
Implemented cost-saving measures in the use of cleaning supplies and equipment without compromising quality standards.
Maintained accurate records of housekeeping activities and prepared regular reports for management review.
V. Key Skills
Team Leadership and Training
Quality Control and Assurance
Inventory Management
Budget Management
Customer Service Excellence
Health and Safety Compliance
Conflict Resolution
VI. Certifications
Certified Executive Housekeeper (CEH), International Executive Housekeepers Association, 2052
OSHA Safety Certification, Occupational Safety and Health Administration, 2053
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