Insurance Administrative Assistant Resume
Address: [YOUR ADDRESS]
Phone Number: [YOUR PHONE NUMBER]
LinkedIn: https://www.linkedin.com/in/your_own_profile
Objective
Results-driven and highly organized administrative assistant with over [X] years of experience in the insurance industry. Seeking to leverage my expertise in managing insurance policies, handling client inquiries, processing claims, and performing clerical tasks to enhance operational efficiency in a dynamic organization.
Qualifications
Customer Service Excellence: Skilled in handling client inquiries via phone, email, and in-person, providing detailed and accurate information.
Confidentiality and Compliance: Maintain confidential client files and documentation, ensuring adherence to regulatory requirements.
Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Professional Experience
Administrative Assistant
[CURRENT COMPANY NAME], [CITY, STATE]
[START DATE] - Present
Update insurance policies, ensuring accuracy.
Address client inquiries promptly via phone, email, and in person.
Process insurance claims, ensuring quick and accurate resolution for clients.
Handle clerical tasks like filing, data entry, and meeting scheduling.
Maintain confidential client files and documentation.
Assist in the preparation of monthly and annual financial reports.
Administrative Assistant - Claims Processing
[PREVIOUS COMPANY NAME], [CITY, STATE]
[START DATE] - [END DATE]
Processed insurance claims from submission to settlement.
Answered client inquiries and provided claim status updates.
Maintained detailed records of claims and correspondence for audit purposes.
Assisted with phones, emails, and appointments.
Collaborated with team members to improve claim processing procedures.
Education
Associate of Applied Science in Business Administration
[UNIVERSITY NAME], [CITY, STATE]
Graduated: [MONTH, YEAR]
Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge of insurance policies and procedures
Excellent communication and customer service skills
Strong organizational and time-management skills
Detail-oriented with a focus on accuracy
Ability to handle multiple tasks simultaneously
Certifications
Certified Administrative Professional (CAP)
International Association of Administrative Professionals
Achievements and Awards
Professional Affiliations
Member, International Association of Administrative Professionals (IAAP)
Member, National Association of Professional Insurance Agents (PIA)
Member, American Society of Administrative Professionals (ASAP)
Resume Templates @ Template.net
