How to Make a Claim Letter in Apple Pages
No business is ever perfect. There are days when businesses don't deliver the services they promised to their customers. And every customer has the right to complain and demand from the business who made a mistake. A study says that businesses that provide better customer services can increase their revenue from 4% to 8% above their market. This shows that every business should make sure that they give their best when it comes to their customers. And if they didn't their customers can complain. If you're one of those poor customers, you can always complain in a diplomatic way. Do this through a claim letter or a complaint letter. So, here are some tips that you can use to make one:
1. Download a Template
If you want to quickly send your claim or demand letter without hassle, you can download a printable letter template. There are plenty of templates above that you can choose from. Our professional writers wrote them to match your needs. Pick one and customize it in Apple Pages.
2. Be Courteous
No matter how angry you are, you need to be patient. Never complain in a hostile manner. Even though you know you have all the right to complain, you have to keep your anger at bay. You have to raise your complaint in a respectful and civil way. It won't hurt if you will try to be courteous. Your complaint letter has to have a formal tone. And formality shows a lot of respect. Choose words and phrases that show that you are a sophisticated person. You can always sound courteous without being so friendly like writing a friendly letter. They have to know that you're serious and that they have to take you seriously.
3. Describe the Inconvenience Their Mistake Has Caused You
You need to make an explanation about how their negligence has harmed or affected you. List and provide facts about it. You can explain that they delivered you damaged goods. But, if you can't remember every detail about it, you don't need to be very specific. You also have to provide a date and time to support your claim in your sample letter. You may also provide receipts, bills, records, and other things and use them as your backup. Never write what you're not uncertain of or the company might hold it against you.
4. Share How They Can Make Amends
It's important that you tell the company about how they can make amends with what happened to you. It's their job to make you feel that they care for you. So, you can ask for a refund or a replacement of your goods. You can also ask for insurance if you've had any injury. Make sure that your request is reasonable. You have to explain carefully why they need to do what you requested in your simple letter.
Lastly, don't forget to put your name after the complimentary close. Then, you have to put your signature as part of the authorization of your letter. You can now send your letter via email or mail.