Free Recruitment Service Level Agreement HR

Effective Date: [Month Day, Year]

Parties

This Recruitment Service Level Agreement (SLA) is entered into by and between:

[Your Company Name]

[Your Company Address]

hereinafter referred to as the "[Your Company Name]”

and

[Second Party Name]

[Address]

hereinafter referred to as the "Recruitment Agency”

Introduction

This Recruitment SLA outlines the terms and expectations between Beckett Restaurant and [Your Company Name] regarding recruitment services for the Client's staffing needs. The objective is to establish a clear understanding of roles, responsibilities, and timelines to ensure efficient and effective hiring processes.

Recruitment Services

The Recruitment Agency agrees to provide the following services

Service Levels

The following service levels and expectations are agreed upon:

1. Response Time: The Agency commits to acknowledging new job requisitions from Beckett Restaurant within 24 hours of receipt.

2. Candidate Submissions: The Agency will present the first set of candidate profiles within 4 business days of receiving a job requisition.

3. Interview Scheduling: The Agency will schedule candidate interviews with Beckett Restaurant within 4 business days of candidate selection.

4. Feedback Loop: Beckett Restaurant agrees to provide timely feedback on submitted candidates within 3 business days of interviews.

5. Time-to-Fill: The target time-to-fill for positions shall be 3 days from the start of the recruitment process until an offer is accepted.

Reporting and Communication

1. Progress Reports: The Agency will provide weekly status reports detailing the progress of active recruitment assignments, including the number of candidates submitted, interview status, and other relevant updates.

2. Feedback and Improvement: Both parties will engage in periodic meetings to discuss the recruitment process's effectiveness, identify areas for improvement, and implement necessary changes.

Candidate Ownership

Candidates presented by [Your Company Name] to Beckett Restaurant shall be considered owned by Beckett Restaurant. If a candidate is not selected but is later hired by Beckett Restaurant within 2 months, standard recruitment fees will apply.

Confidentiality

Both parties agree to maintain the confidentiality of sensitive information shared during the recruitment process. This includes candidate information, job requisitions, and other proprietary data.

Payment Terms

1. Becket Restaurant shall pay [Your Company Name] a fee equal to 60% of the candidate's first-year base salary for each successful hire.
   

2. Invoices will be issued upon the candidate's acceptance of a job offer from Beckett Restaurant and are payable within 2 days of receipt.

Termination

Either party may terminate this SLA by providing written notice to the other party with 5 days' notice. Any ongoing recruitment assignments will be completed as per the terms agreed upon in this SLA.

Dispute Resolution

In the event of a dispute arising from this SLA, both parties agree to engage in good-faith negotiations to resolve the issue. If a resolution cannot be reached through negotiation, either party may seek legal remedies as provided by applicable laws.

Governing Law

1. This SLA shall be governed by and construed in accordance with the laws of Colorado.

2. This Recruitment Service Level Agreement constitutes the entire agreement between Beckett Restaurant and [Your Company Name]. It supersedes all prior discussions, negotiations, and agreements.

Signatures

[Your Company Name]

[Month Day, Year]

[Second Party Name]

[Month Day, Year]

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