Editale Apology Letter Dissatisfied with Quality of Product

Getting hate mail and negative comments about your newly launched product? Utilize our Apology Letter Dissatisfied with Quality of Product Template in easing the tension from a customer. Get a ready made document that you are able to use immediately after download. Simply fill in your information as well as your explanations and reassurances of either replacement or reimbursement of their cash or product. Make a firm but apologetic letter that is sure to have customers understanding you. Enjoy the convenience of a ready made template as well as the flexibility in editing and changing content of the document. Don’t wait for too long and download the document today!

APOLOGY LETTER DISSATISFIED WITH QUALITY OF PRODUCT

[DATE]

Dear [RECIPIENT NAME],

We have received your complaint on the quality of the product that you ordered under Order Number [NUMBER] which was shipped to you on [DATE 1]. 

In consideration of your complaints stating that the product’s overall quality is [DETAIL], we have examined the returned product and have confirmed your concerns. 

For this we would like to extend our sincerest apologies. We at [YOUR COMPANY NAME] truly value our customer’s opinion and feedback on the quality of the products and services we offer. As such, we will be happy to refund you with the amount you have paid for the damaged product, as well as the shipment fees for the returned product. If you wish, we would like to offer you a replacement of the defective product, one that is of better quality - with NO ADDITIONAL CHARGES. 

You may contact us at [YOUR COMPANY PHONE NUMBER], and also email at [YOUR EMAIL ID] if you wish to avail of the product replacement offer.

We apologize for the inconvenience we have caused you. Thank you very much for your feedback and patronage.

Regards,

[YOUR SIGNATURE]

[YOUR NAME]